ads html

Hello Fabio,

our goal with the new timeline actions feature will be to let you put in images from WP Media Library directly, so no HTML knowledge will be required.

Here is some sample image markup which you can use:

You can see it in action on second player here: https://foliovision.com/player/demos/html-popup-form

Thanks,
Martin

Hello Fabio,

could you please send us a link to the page where it doesn’t work?

I see that we need to work on the new timeline actions as this is supposed to be easy and not require HTML knowledge.

Thanks,
Martin

Hello Fabio,

I checked that page and the ad is not there at all. He haven’t had an issue like this before, it almost appears to be some plugin conflict.

Could you please let us have a look at the [fvplayer…] shortcode as it appears in that post content?

Are you able to get the https://foliovision.com/player/ads/setting-up-html-popups working?

Thanks,
Martin

Hi Fabio,

For us to take the next step and provide hands on troubleshooting for customer sites, it’s necessary to pick up a pro support incident first.

Here’s the link. We’ll collect your credentials during the pro support incident purchase.

Thanks, Alec

Hello Fabio,

I don’t think I understand your last question properly. Please feel free to use your native language.

As Alec explained, we can troubleshoot the issue on your site and fix it right there if you order our Pro support.

Alternatively we can help you with some troubleshooting tips. I already asked for the exact shortcode you are using in your post where it doesn’t work.

As a next step you can try to switch to a default WordPress theme like Twenty Seventeen and see if it works there. Next you can start disabling plugins one by one – specially any custom plugins done for your site.

Our ultimate goal is to make this whole ads and popups process much simpler:

1) We are moving away from using the WordPress shortcodes to a database driven model (simple shortcodes will keep on working though).

2) We are also reworking the way the ads and popups work, so that you can pick the image from WP Media Library directly and you don’t have to worry about HTML.

Thanks,
Martin

Hello Fabio,

could you please copy the exact screenshot you are using here? Or can you provide a screenshot of it? Please make one while using the “Text” tab of the WP post editor.

Thanks,
Martin

Hello Fabio,

do you mean the video won’t play at all on Android? I tried using Chrome 67.0.3396.87 on Android 5.1.1 and it played perfectly fine.

However I’m noticing there is some other issue now – the ad markup can actually be found on http://www.martesana.tv/video-ultimate/ so why doesn’t the ad appear? I found that you FV Player CSS file is missing some of the CSS rules.

Please ensure that Settings -> FV Player -> Actions tab -> Ads -> Show styling options you have selected the default styling. It should be like this:

.wpfp_custom_ad { position: absolute; bottom: 10%; z-index: 2; width: 100%; }
.wpfp_custom_ad_content { background: white; margin: 0 auto; position: relative }

Then the ad will finally appear. Perhaps you removed these CSS rules as you tried to make the ads work.

I see that we have to be more strict about styling for the new timeline actions feature.

Thanks,
Martin

Hello Fabio,

thank you for posting these shortcodes. The screenshot 4 already shows a broken code. The opening < symbol is missing. Also the “width” attribute is using special quote symbols which just break HTML.

But it appears you put the code in, you save the post, which grabs the Vimeo splash screen and that process breaks the HTML popup code. I was able to reproduce that bug now, so I’m working on a bugfix.

The new timeline actions will prevent issues like this altogether, as it will store everything in database rather than in shortcode. The shortcode feature of WordPress really has its limits.

Thanks,
Martin