Screenshot problem

[Solved]

gysandor 4 years, 9 months ago

Hello,

I found a problem in FV Player Pro WP admin screenshot function.
If the text in “Title” field longer than 471 characters, pressing the “Screenshot” button cause error. Script uploads the jpg but server reacts with bad response which causes this error message:

editor-screenshots.js?ver=7.3.19.727:70 Uncaught TypeError: Cannot read property ‘css’ of undefined
at editor-screenshots.js?ver=7.3.19.727:70

because the response:

{“src”:false,”error”:””}

It’s not a critical error, but an error handler would be useful (or some truncate on the server side).

Also, when trying to make screenshot with VAST module on, the screenshot maker player shows ads, so the editor must wait until the end of ad to make a screenshot.

Thanks in advance. Regards,
Sandor

Viewing 2 replies - 1 through 2 (of 2 total)

Chiara Rendekova 5 years ago

Hi Sandor,

Thank you for reaching out to us and reporting about the error!

I’ll forward this to our development team to see how this could be improved.

Let us know if there’s anything else we could do to improve the workflow within FV Player.

Thanks,
Chiara

Martin 5 years ago

Hello Sandor,

we prepared the fix for the next release. To get it right now please reinstall FV Player from this link: https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip

To do that you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with our plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.

Thanks,
Martin

Viewing 2 replies - 1 through 2 (of 2 total)