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Hi, I have several licenses. On one domain the player works. Taking that same URL https://customer-0cgjc1aq4rmq8qr0.cloudflarestream.com/70dcf5954fb8db4ed52c9d839d4939be/manifest/video.m3u8 and run it on my other domain, it doesn’t load. I checked the allowed origins on the video.
I seem to recall there being a global allowed origins but I am not sure, I can’t find it, in which case the problem must lay elsewhere but I have no idea.
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Hello Taco,
That video does not seem to use the URL token or any other kind of protection. I can even play it on our website.
Please create a test page where we can see the issue right on your website.
Thanks,
Martin
Here is a video of the admin panel and what I see
https://drive.google.com/file/d/17VkhRKH6EN_C1RTY_NXN6V5BQN1lN_rB/view?usp=drive_link
Hello Taco,
Please deactivate and delete the FV Player Pro plugin you are using, then hit “Install Pro extension” at the top of the wp-admin -> FV Player -> Settings screen.
Then switch to the Beta release using the steps from here if you are not already using it: https://foliovision.com/player/basic-setup/switching-fv-player-pro-to-beta
Then the issue should be fixed. If it won’t help, please let us know what’s set in wp-admin -> FV Player -> Hosting -> Cloudflare Stream.
Thanks,
Martin
Thanks that did the trick.
Hello Taco,
We noticed FV Player Cloudflare Stream won’t play any videos.
Actually all of Cloudflare seems to have issues. I can’t get the Stream page of their dashboard to load properly, I see these errors in my browser:
API Request Failed: GET /api/v4/accounts/.../stream/domains (503) API Request Failed: GET /api/v4/accounts/.../stream (503)Here’s Cloudflare status page which shows that they were having this issue for the past 19 hours: https://www.cloudflarestatus.com/
Thanks,
Martin
