Post table pro plugin support

Ebru GÜNEŞ 6 years, 9 months ago

Hi,

I have a problem with FV Player plugin, i bought FV Player Pro. I used the plugin to upload my videos in a table (Posts table pro plugin) in wordpres. Paging in this table and the videos on page 1 are playing but the videos on page 2 cannot be played back and give an error message. The attachment is screen shot of the error message.

The page link : http://tid.meb.gov.tr/gunluk-konusmalar/

I am waiting for your return.

Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

Juraj Kacaba 7 years ago

Hi Ebru,

I’ve forwarded your issue to our development team since it’s related to JScript. One of our programmers will get in touch with you later today.

If you want to speed up things a little you can provide us your system info, you can find it at:
WP Admin back-end -> Settings -> FV Player PRO -> Tools -> System info

and Check your template at Settings -> FV Player Pro -> Check template

I also have to inform you that we are able to guide you the core of the issue within free e-mail support,
but if you want us to fix the issue for you, you need to buy a Pro Support incident and we will log-in directly on your website and fix the problem within few hours.

Thanks,
Juraj

Martin 7 years ago

Hello Ebru,

it seems the paging of that table is using some JavaScript function which adds/removes the players based on the page number.

If it would be using Ajax it would work automatically as FV Player listens to finished Ajax calls.

You can try to call our publicly accessible function fv_player_preload() after you swap the pages. The plugin which you use for that able should be triggering some JavaScript event after the page switch.

Thanks,
Martin

Viewing 2 replies - 1 through 2 (of 2 total)