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Zach H.

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Viewing 4 replies - 1 through 4 (of 4 total)
  • 12 months ago in reply to: FV Pro Error Causing “Critical Error” Regardless Of Updates
    Zach H.

    ah ok. thank you for your help.

    12 months ago in reply to: FV Pro Error Causing “Critical Error” Regardless Of Updates
    Zach H.

    Thank you Martin. I had pro uninstalled for a while unfortunately but I installed it as you recommended last week. So far so good.

    It’s weird because I’ve tried that a few times in the past and it would just critical error within an hour or so…but this time it didn’t. Maybe there was an update from when I last installed it. 🤷‍♂️

    12 months ago in reply to: FV Pro Error Causing “Critical Error” Regardless Of Updates
    Zach H.

    I also use FV Player & Pro on a different website and did NOT update them to the newest versions and that website is ok and doesn’t have critical errors.

    12 months ago in reply to: FV Pro Error Causing “Critical Error” Regardless Of Updates
    Zach H.

    Hello Martin,

    I have deleted FV Pro and the site works. Shortly after I install Pro it throws a critical error. I’ve tried to update both to the latest version, even FV…it will allow the site to work ok without playing videos, but once I have FV plugin install Pro…back to critical error.

    Here’s the critical error email info (I’ve removed website domain on purpose since this is kind of public):

    Howdy!

    WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, FV Player Pro.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 6.5.3
    Active theme: Hello Elementor (version 3.0.1)
    Current plugin: FV Player Pro (version 7.5.46.7212)
    PHP version 7.4.33

    =========
    I am willing to forward the full email to you/your team that has the specifics of the error, but I would rather not share it in a public forum.

Viewing 4 replies - 1 through 4 (of 4 total)

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