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We finally got around to testing it this morning. It turns out that the metadata setting was the culprit. As soon as we enabled the metadata option and restarted the stream we had full player controls. As an unexpected benefit, the video delay is now substantially lower than before, so we are very happy with the new player.
Thanks again for your help,
Sorry, I am out of town on a business trip right now. I will be back in the office on Wednesday and will have the guys do a test then.
OK, I found the option to include metadata. Unfortunately, we have a live show running right now. I will have to wait until this evening to test it out.
I just got a reply from our hosting provider. Here is their response:
| We normally recommend stripping the metadata, which is
| what you do on the itprotv-vod playlist. Some players
| stop if they detect a duration, which isn’t good for a
| live stream.
| You will have to make a new stream and use another list
| name to put the metadata back on, as this property is
| set at stream creation and cannot be changed on the fly;
| you might want to do a test with a new list anyway. I’ve
| used flowplayer in the past for exactly this, and as I
| recall, it required metadata.
I’ll have to check around in our stream options to see if I can spot what he is talking about.
Wowza Media Server 3.6.4 build9641
I e-mailed your question over to our streaming provider so we’ll see what they come back with. Previously, we used JW Player and it rendered HLS via Flash so we never really used the RTMP stream before.
Thank you for looking in to that. We will be changing themes in about two weeks, so I’ll hold off and see if that takes care of it.
I just noticed one issue. It looks like the player is no longer responsive on my site. I’m not sure at which point that happened, but when using the following shortcode the player is displayed with a fixed width:
[fvplayer src='http://itprotv-video-bucket.s3.amazonaws.com/iins/001-Common-Security-Threats-high.mp4' src1='http://cdn-vod.itpro.tv/dpezet-vod/play/sestore1/dpezet/iins/001-Common-Security-Threats-high.mp4/playlist.m3u8' rtmp="rtmp://cdn.itpro.tv/dpezet-vod/play/" rtmp_path="sestore1/dpezet/iins/001-Common-Security-Threats-high.mp4" splash='http://itprotv-image-bucket.s3.amazonaws.com/iins/001-Common-Security-Threats.png']
It could be a problem with my page/theme, but I haven’t changed anything there and I remember the player being responsive originally. Do you have any suggestions as to what might be affecting it? You can see it on my test page here:
Thanks again for all of your help,
That is perfect! Thank you very much for your assistance.
Thank you for looking in to this for me. You are exactly right. It was just rendering a direct link to the video file with a time expiring token attached to it. Some users could just click on the download link, but many (Chrome users for example) had to right-click and choose “save as” in order to save the file. We are fine with that, we just need some method to make that download available.
Those instructions explain how to setup Amazon S3 so that you can playback the video in FV FlowPlayer securely (which we already do), but they doesn’t explain providing a way for the end user to actually download the video file if they want to. With S3FlowShield there were two shortcodes:
This would show the video in an embedded player:
This would show a download link:
Does FV FlowPlayer have anything like that? Or some other way to provide a time expiring link to download the video file itself?
That is awesome! I had no idea! You guys just became the one-stop shop for us. I did not see anything on the site indicating that FV FlowPlayer provided protected downloads. Can you point me to the instructions on how to use the feature?
Just wanted to follow up on this. Your plugin is working great now. The mixed content messages are now being caused by a plugin from one of your competitors (S3FlowShield). We only keep them around because we use their plugin to generate time-restricted download links for our videos. I’ll work with them to fix it (or replace their plugin with someone else’s) but I wanted to take a minute to thank you for your help. You can flag this ticket as resolved.
Thank you for looking into that for me. I tried the new plugin, but the problem persisted. Now I still receive the mixed content message even when I disable the plugin which is pretty odd. That makes me think the issue is not FV FlowPlayer’s fault and that it may have been coincidental that enabling/disabling the plugin was causing the issue. I will open a ticket with my hosting provider and see what they say.
Thank you for your reply. I had disabled FV FlowPlayer so that my users wouldn’t get the SSL warning. I have re-enabled it. You can recreate the issue by browsing to our main site (http://edutainmentlive.com/itprotv) and then clicking on the “Membership Signup” link at the top or the bottom of the page. That will switch the session over to SSL and you will receive the mixed content warning. There are no videos or FV FlowPlayer shortcodes on the Membership Signup page. I’ll leave FV FlowPlayer enabled for now so that you can see the error.