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Well, I thought I had finally gotten subtitles to work on my WordPress videos. Today, they are no longer working. It is imperative that they work, because the videos are for an online class, and we are required to have working closed captions for any hearing-challenged students that are enrolled. I’m quite frustrated, as these subtitles involved hours over days of work. They absolutely must work – it is not an option.
I used the FV Flowplayer shortcode to assemble the videos and used the Subtitles tabs to load the subtitles. The first 4 videos I assembled using the plugin’s playlist played fine, and the subtitles also played, though they always took about 10 seconds to show up. They worked fine as recently as yesterday. Today, they no longer work, in any browser.
I would appreciate any help at all, as I’m pretty much at the end of my options.
Thank you for your response, Juraj. I have figured out some of the problem. The button is no longer on the posting page, it is now in the left hand menu.
I was able to use the FV Player playlist to add the videos and subtitles, then embedded them into my WordPress pages. However, the subtitles are playing sporadically on some of my videos. Sometimes they work, sometimes they don’t.
I updated my WordPress version to 5.2 just now. I’m hoping that was the issue. However, I’m at a loss as to why the subtitles would have worked perfectly for the first couple of videos all the time, but only sporadically on the most recent videos. I will continue to investigate and cross my fingers.
Thanks again.
