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Pre-view Player should not be visible

[Solved]

Foliovision › Forums › FV Player Pay Per View › Requests and Feedback › Pre-view Player should not be visible

  • Ulf M. 1 year, 10 months ago

    Dear Support Team,
    for purchased videos (rent/buy) there is a player bar shown under the video. This Player does not show time/lenghts or subtitles available and therefor is quite useless to be displayed.
    We would like this Player bar not to be displayed until user starts video.

    For Preview videos it is already not showing. How can be deactivate this player bar. When I deactivate player in video settings also player bar not showing for main video but there for sure it is needed.

    Can you advise how to deactivate this preview player bar?
    Also screenshot attached when trailer / preview video is displayed without this player bar.

    bildschirmfoto-2024-03-23-um-09-34-11
    Bildschirmfoto-2024-03-23-um-09.34.11
    bildschirmfoto-2024-03-23-um-09-28-20
    Bildschirmfoto-2024-03-23-um-09.28.20
Viewing 6 replies - 1 through 6 (of 6 total)
  • Martin 2 years ago

    Hello Ulf,

    I’m not sure what could be the issue here.

    I tried to post a Vimeo video while making another Vimeo video the Pay Per View “Preview Video”.

    As a user who did not purchase the video I saw the full length of the actual video that was being sold in the player control bar before playing. Clicking the player would play the video trailer and show the trailer duration.

    Once I purchased the video I could see the proper full video duration in the controlbar as well.

    It seems to me that perhaps the video duration was not properly stored when inserting the full video. Please go to wp-admin -> FV Player, find the player in the list of players and use the “Export” link. It will give you output like this:

    {"ab":"","ad":"","ad_height":"","ad_width":"","ad_skip":""...{"meta_key":"stats_play","meta_value":"1"},{"meta_key":"stats_seconds","meta_value":"1"}]}]}

    Will it also contain this part? It’s the video duration stored as the video meta:

    {"meta_key":"duration","meta_value":"..."}

    If not, then please try to edit that player and remove the video link. Then put it back in and click outside of the video field. That should force it to check the video duration again. For FV Player 8 we have reworked the editor saving routines to avoid issues like this.

    The control bar indeed does not show all the different subtitles which are available once you start to play the full video.

    Thanks,
    Martin

    Ulf M. 2 years ago

    Dear Martin,
    here is the export of the video:

    {"ab":"","ad":"",...,"meta":[{"meta_key":"last_video_meta_check","meta_value":"1709798632"},{"meta_key":"duration","meta_value":"5321"}]}]}

    Is there an option to hide player on püreview videos only?

    It would only have value for us if subtitles are available right away in Player. I would prefer not to show this player with preview image before user start video – player should only be visible when video has started. Is that possible?

    Best
    Ulf

    Ulf M. 2 years ago

    Dear Martin,
    I would prefer not to show this player with preview image before user start video – player should only be visible when video has started. Is that possible?
    Best
    Ulf

    Ulf M. 2 years ago

    Dear Martin,
    looks like my developer found the issue. Before we close this issue please wait until my final feedback but for now no task for you.
    I keep you updated.
    Ulf

    Martin 2 years ago

    Hello Ulf,

    Your export shows that there is the video duration, so it should show in the player control bar before playing. So it should show for the preview video too.

    You can try this to hide the control bar for the Pay Per View video before buying:

    .flowplayer.is-splash[data-popup*="ppv"] .fp-controls {
      display: none;
    }

    As you can see it uses the attribute selector which looks for ppv in the player data-popup attribute. It’s not ideal, but there is no class which could be used to determine the status of the Pay Per View for the user. So it should be added in our code.

    Thanks,
    Martin

    Ulf M. 2 years ago

    Dear Martin,
    thnakls. we manage now to hide the preview player.
    Thx.
    Ulf

Viewing 6 replies - 1 through 6 (of 6 total)
Reply To: Pre-view Player should not be visible



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