• Skip to content
  • Skip to primary sidebar
  • Skip to footer

Foliovision

Main navigation

  • Weblog
    • FV Player
    • WordPress
    • Video of the Week
    • Case Studies
    • Business
  • About
    • Testimonials
    • Meet the Team
    • We Support
    • Careers
    • Contact
    • Pricing
  • Products
  • Support
    • FV Player Docs
    • Pro Support
  • Login
  • Basket is empty

Pre-view Player should not be visible

[Solved]

Foliovision › Forums › FV Player Pay Per View › Requests and Feedback › Pre-view Player should not be visible

  • Ulf M. 1 year, 1 month ago

    Dear Support Team,
    for purchased videos (rent/buy) there is a player bar shown under the video. This Player does not show time/lenghts or subtitles available and therefor is quite useless to be displayed.
    We would like this Player bar not to be displayed until user starts video.

    For Preview videos it is already not showing. How can be deactivate this player bar. When I deactivate player in video settings also player bar not showing for main video but there for sure it is needed.

    Can you advise how to deactivate this preview player bar?
    Also screenshot attached when trailer / preview video is displayed without this player bar.

    bildschirmfoto-2024-03-23-um-09-34-11
    Bildschirmfoto-2024-03-23-um-09.34.11
    bildschirmfoto-2024-03-23-um-09-28-20
    Bildschirmfoto-2024-03-23-um-09.28.20
Viewing 6 replies - 1 through 6 (of 6 total)
  • Martin 1 year ago

    Hello Ulf,

    I’m not sure what could be the issue here.

    I tried to post a Vimeo video while making another Vimeo video the Pay Per View “Preview Video”.

    As a user who did not purchase the video I saw the full length of the actual video that was being sold in the player control bar before playing. Clicking the player would play the video trailer and show the trailer duration.

    Once I purchased the video I could see the proper full video duration in the controlbar as well.

    It seems to me that perhaps the video duration was not properly stored when inserting the full video. Please go to wp-admin -> FV Player, find the player in the list of players and use the “Export” link. It will give you output like this:

    {"ab":"","ad":"","ad_height":"","ad_width":"","ad_skip":""...{"meta_key":"stats_play","meta_value":"1"},{"meta_key":"stats_seconds","meta_value":"1"}]}]}

    Will it also contain this part? It’s the video duration stored as the video meta:

    {"meta_key":"duration","meta_value":"..."}

    If not, then please try to edit that player and remove the video link. Then put it back in and click outside of the video field. That should force it to check the video duration again. For FV Player 8 we have reworked the editor saving routines to avoid issues like this.

    The control bar indeed does not show all the different subtitles which are available once you start to play the full video.

    Thanks,
    Martin

    Ulf M. 1 year ago

    Dear Martin,
    here is the export of the video:

    {"ab":"","ad":"",...,"meta":[{"meta_key":"last_video_meta_check","meta_value":"1709798632"},{"meta_key":"duration","meta_value":"5321"}]}]}

    Is there an option to hide player on püreview videos only?

    It would only have value for us if subtitles are available right away in Player. I would prefer not to show this player with preview image before user start video – player should only be visible when video has started. Is that possible?

    Best
    Ulf

    Ulf M. 1 year ago

    Dear Martin,
    I would prefer not to show this player with preview image before user start video – player should only be visible when video has started. Is that possible?
    Best
    Ulf

    Ulf M. 1 year ago

    Dear Martin,
    looks like my developer found the issue. Before we close this issue please wait until my final feedback but for now no task for you.
    I keep you updated.
    Ulf

    Martin 1 year ago

    Hello Ulf,

    Your export shows that there is the video duration, so it should show in the player control bar before playing. So it should show for the preview video too.

    You can try this to hide the control bar for the Pay Per View video before buying:

    .flowplayer.is-splash[data-popup*="ppv"] .fp-controls {
      display: none;
    }

    As you can see it uses the attribute selector which looks for ppv in the player data-popup attribute. It’s not ideal, but there is no class which could be used to determine the status of the Pay Per View for the user. So it should be added in our code.

    Thanks,
    Martin

    Ulf M. 1 year ago

    Dear Martin,
    thnakls. we manage now to hide the preview player.
    Thx.
    Ulf

Viewing 6 replies - 1 through 6 (of 6 total)
Reply To: Pre-view Player should not be visible



Please Sign in or Register to upload files.

Related Posts

  1. FV Player Pay Per View for WooCommerce

  2. FV Player Pay Per View for EDD

  3. FV Player Pay Per View

Primary Sidebar

Sign in Register
FV Player Docs Post New Topic

Welcome

to Foliovision support forums! We'll be happy to provide free support to resolve all the reported bugs. You always can start by specifying your OS and browser and steps to reproduce the bug.

If you need help with the installation on your site, please submit a request for a Pro Support Incident. We'll have you up and running in no time, with detailed instructions on how to resolve your issue yourself in the future.

Facing a hard to solve WordPress problem? On a tight deadline?

Let us take care of it for you
right now.

Pro Support Buy FV Player

Footer

Our Plugins

  • FV WordPress Flowplayer
  • FV Thoughtful Comments
  • FV Simpler SEO
  • FV Antispam
  • FV Gravatar Cache
  • FV Testimonials

Free Tools

  • Pandoc Online
  • Article spinner
  • WordPress Password Finder
  • Delete LinkedIn Account
  • Responsive Design Calculator
Foliovision logo
All materials © 2025 Foliovision s.r.o. | Panská 12 - 81101 Bratislava - Slovakia | info@foliovision.com
  • This Site Uses Cookies
  • Privacy Policy
  • Terms of Service
  • Site Map
  • Contact
  • Tel. ‭+421 2/5292 0086‬

We are using cookies to give you the best experience on our website.

You can find out more about which cookies we are using or switch them off in .

Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Necessary Cookies

Strictly Necessary Cookie allow you to log in and download your software or post to forums.

We use the WordPress login cookie and the session cookie.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.

Support Cookies

Foliovision.com uses self-hosted Rocket.chat and self-hosted Freescout support desk to provide support for FV Player users. These cookies allow our visitors to chat with us and/or submit support tickets.

We are delighted to recommend self-hosted Rocket.chat and especially Freescout to other privacy-conscious independent publishers who would prefer to self-host support.

Please enable Strictly Necessary Cookies first so that we can save your preferences!

3rd Party Cookies

This website uses Google Analytics and Statcounter to collect anonymous information such as the number of visitors to the site, and the most popular pages.

Keeping this cookie enabled helps us to improve our website.

We reluctantly use Google Analytics as it helps us to test FV Player against popular Google Analytics features. Feel free to turn off these cookies if they make you feel uncomfortable.

Statcounter is an independent Irish stats service which we have been using since the beginning of recorded time, sixteen years ago.

Please enable Strictly Necessary Cookies first so that we can save your preferences!