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Control bar only available when player is maximized

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Foliovision › Forums › FV Player Pay Per View › Requests and Feedback › Control bar only available when player is maximized

  • steven 5 years, 6 months ago

    Wondering if anyone has lost the control bar since the last update. Default settings are to show control bar but it does not show up in normal view. Only shows when you expand the player to full screen. Help. Thank you!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Juraj Kacaba 6 years ago

    Hi Steven,

    so far we haven’t experienced this issue with our latest update. First things first: does this issue happen only with new videos or does it happen with old ones too?

    If it happens only with the new ones please check these two settings: go to the Settings -> Post Interface options and make sure you have the Controlbar setting turned on. After that make sure that the same setting is turned on in the FV Player shortcode editor. You can check that while embedding the video in Options card in the editor.

    If it happens on all of your videos, could you please provide a link for us with website with that particular problem? We could gain much more information from it.
    Also you System info would be really helpful for us, you can find it at Settings -> Tools -> System info you can simply copy it and paste it here.

    Thanks,
    Juraj

    steven 6 years ago

    Thank you. It’s happening on all videos. You can see what I mean at https://www.corewellnessinstitute.com/

    Looks the same on both firefox and chrome.

    Here is system info. 

    ### Begin System Info ###

## Please include this information when posting support requests ##

Multisite:                No

SITE_URL:                 https://www.corewellnessinstitute.com
HOME_URL:                 https://www.corewellnessinstitute.com
Plugin URL:               https://www.corewellnessinstitute.com/wp-content/plugins/fv-wordpress-flowplayer

FV Player version:        7.3.13.727
FV Player core version:   7.2.7.1
FV Player license:        Valid (next check 2019-05-04 14:26:02 GMT)

FV Player Pro version:    7.3.12.727
FV Player Pro license:    Valid (next check 2019-05-04 14:26:01 GMT)

WordPress Version:        5.1.1
Permalink Structure:      /%postname%
Active Theme:             Architect 1.0.0

Browser:                  Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.103 Safari/537.36
PHP Version:              5.6.30
MySQL Version:            5.6.41-84.1
Web Server Info:          Apache

WordPress Memory Limit:   40M
PHP Safe Mode:            No
PHP Memory Limit:         256M
PHP Upload Max Size:      64M
PHP Post Max Size:        64M
PHP Upload Max Filesize:  64M
PHP Time Limit:           30
PHP Max Input Vars:       1000
PHP Arg Separator:        &
PHP Allow URL File Open:  Yes
WP_DEBUG:                 Enabled

DISPLAY ERRORS:           On (off)
cURL:                     Your server supports cURL.

ACTIVE PLUGINS:

Akismet Anti-Spam: 4.1.1
BackupBuddy: 8.0.1.0
Better WordPress Recent Comments: 1.2.2
Blank Slate: 1.1.4
Blubrry PowerPress: 7.4.2
BT Comments: 4.1.2
Builder Style Manager - BETA: 0.7.16
Classic Editor: 1.4
Contus HDFLVPlayer Plugin: 1.7
Duplicate Post: 3.2.2
Error Log Viewer by BestWebSoft: 1.0.8
Facebook Button by BestWebSoft: 2.62
FV Player: 7.3.13.727
FV Player Pro: 7.3.12.727
Google Analyticator: 6.5.4
OptimizePress: 2.5.16
Really Simple SSL: 3.1.5
Recent Posts Widget Extended: 0.9.9.7
Simple Custom CSS: 4.0.2
Subscribe to Comments Reloaded: 190426
TGN Embed everything: 1.0.31
ThreeWP Activity Monitor: 2.12
TimThumb Vulnerability Scanner: 1.54
TinyMCE Advanced: 5.1.0
TinyMCE Comment Field - WYSIWYG: 1.9.3
Titan Framework: 1.12.1
UpdraftPlus - Backup/Restore: 1.16.14
Widgetize pages Light: 2.5
WishList Member™ 3.0: 3.0.6123
Wordfence Security: 7.2.5
WP Mail SMTP: 1.4.2

SETTINGS

Array
(
    [autoplay] => false
    [key] => (redacted)
    [autobuffer] => true
    [popupbox] => true
    [allowfullscreen] => true
    [allowuploads] => true
    [postthumbnail] => true
    [commas] => true
    [tgt] => backgroundColor
    [backgroundColor] => #1b1b1d
    [canvas] => FFFFFF
    [sliderColor] => #2e2e2e
    [buttonColor] => #454545
    [buttonOverColor] => #ffffff
    [durationColor] => #ffffff
    [timeColor] => #ededed
    [progressColor] => #707070
    [bufferColor] => #4d4d4d
    [submit] => Apply Changes
    [googleanalytics] => (redacted)
    [logo] => 
    [rtmp] => 
    [auto_buffering] => true
    [disableembedding] => true
    [disablesharing] => true
    [disable_video_hash_links] => false
    [timelineColor] => #666666
    [borderColor] => #666666
    [hasBorder] => false
    [adTextColor] => #888888
    [adLinksColor] => #ff3333
    [subtitleBgColor] => rgba(0,0,0,0.50)
    [subtitleSize] => 16
    [playlistBgColor] => #808080
    [playlistFontColor] => #
    [playlistSelectedColor] => #bb0000
    [logoPosition] => bottom-left
    [parse_commas] => false
    [width] => 640
    [height] => 360
    [engine] => false
    [font-face] => Tahoma, Geneva, sans-serif
    [ad] => 
    [ad_width] => 0
    [ad_height] => 0
    [ad_css] => .wpfp_custom_ad { position: absolute; bottom: 10%; z-index: 20; width: 100%; }
.wpfp_custom_ad_content { background: white; margin: 0 auto; position: relative }
    [ad_show_after] => 0
    [disable_videochecker] => false
    [interface] => Array
        (
            [ads] => false
            [align] => true
            [autoplay] => true
            [controlbar] => true
            [embed] => false
            [mobile] => true
            [playlist_advance] => false
            [playlist] => false
            [playlist_captions] => false
            [share] => true
            [speed] => true
            [splash_text] => true
            [subtitles] => true
            [sticky] => true
            [end_actions] => false
            [lightbox] => false
            [ab] => false
            [shortcode_editor_old] => false
            [popup] => true
        )

    [amazon_bucket] => Array
        (
            [0] => cwivideo
        )

    [amazon_key] => (redacted, 1)
    [amazon_secret] => (redacted, 1)
    [amazon_region] => Array
        (
            [0] => us-east-1
        )

    [amazon_expire] => 5
    [amazon_expire_force] => false
    [fixed_size] => false
    [js-everywhere] => false
    [marginBottom] => 28
    [ui_play_button] => true
    [volume] => 0.6
    [player-position] => 
    [playlist_advance] => false
    [sharing_email_text] => Check out the amazing video here
    [liststyle] => horizontal
    [ui_speed_increment] => 0.25
    [popups_default] => no
    [email_lists] => Array
        (
            [#fv_list_dummy_key#] => Array
                (
                    [title] => 
                    [description] => 
                    [first_name] => 0
                    [last_name] => 0
                    [disabled] => 0
                )

            [0] => Array
                (
                    [title] => 
                    [description] => 
                    [first_name] => 0
                    [last_name] => 0
                    [disabled] => 0
                )

            [1] => Array
                (
                    [title] => Subscribe to list one
                    [description] => Two good reasons to subscribe right now
                    [first_name] => 1
                    [last_name] => 0
                    [disabled] => 0
                )

        )

    [sticky_video] => false
    [sticky_place] => right-bottom
    [sticky_width] => 380
    [playlist-design] => 2017 visible-captions
    [skin-slim] => Array
        (
            [progressColor] => #bb0000
        )

    [skin-youtuby] => Array
        (
            [progressColor] => #bb0000
        )

    [skin-custom] => Array
        (
            [hasBorder] => false
            [bottom-fs] => false
            [borderColor] => #666666
            [marginBottom] => 2.8
            [bufferColor] => #4d4d4d
            [canvas] => #ffffff
            [backgroundColor] => rgba(27,27,29,1.00)
            [font-face] => Tahoma, Geneva, sans-serif
            [player-position] => 
            [progressColor] => #707070
            [timeColor] => #ededed
            [durationColor] => #ffffff
            [design-timeline] =>  
            [design-icons] =>  
        )

    [skin] => slim
    [hlsjs] => true
    [lightbox_images] => false
    [lightbox_improve_galleries] => false
    [mailchimp_api] => 
    [mailchimp_list] => 
    [mailchimp_label] => Subscribe for updates
    [version] => 7.3.13.727
    [css_writeout-https-www-corewellnessinstitute-com-wp-content] => 1555453296
    [notice_db] => true
    [notice_new_lightbox] => true
    [pro] => Array
        (
            [quality] => ,
            [video_ads_default] => no
            [video_ads_postroll_default] => no
            [video_ads_skip] => 5
            [video_ads_skip_minimum] => 10
            [interface] => Array
                (
                    [chapters] => false
                    [copy_text] => false
                    [hflip] => false
                )

            [autoplay_once] => false
            [start_end] => false
            [autoplay_scroll] => false
            [ab_loop] => false
            [vimeo_debug] => true
            [copy_text] => false
            [copy_text_time] => 5
            [download_template] => %caption%
            [vimeo] => false
            [yt_logo] => false
            [youtube_titles_disable] => false
            [youtube_ads_disable] => false
            [youtube_key] => 
            [amazon_s3] => false
            [cf_domain] => 
            [cf_key_id] => 
            [cf_pk] => 
            [elastic_key] => 
            [elastic_secret] => 
            [elastic_region] => 
            [bunnycdn_domain] => 
            [bunnycdn_secure_token] => (redacted)
            [keycdn_domain] => 
            [keycdn_secure_token] => (redacted)
            [stackpath_domain] => 
            [stackpath_secure_token] => (redacted)
            [ads_exoclick_zone] => 
            [ads_exoclick_login] => 
            [ads_exoclick_cat] => 
            [ads_exoclick_site] => 
            [video_ads_between_vids] => false
            [video_ads_once] => false
            [video_ads] => Array
                (
                )

            [transcript_theme] => light
            [watching_prompt_msg] => Are you still watching?
            [watching_prompt] => false
            [watching_prompt_interval] => 2
            [transcript_hidden] => false
        )

    [show_controlbar] => true
    [ui_no_picture_button] => false
    [ui_repeat_button] => false
    [ui_rewind_button] => true
    [ui_speed] => true
    [splash] => https://www.corewellnessinstitute.com/wp-content/uploads/2019/04/rsz_elina_cwi_logo_1-2018_11_15-18_16_22-UTC.jpg
    [subtitleOn] => true
    [video_position_save_enable] => true
    [integrations] => Array
        (
            [featured_img] => false
            [wp_core_video] => false
            [embed_iframe] => false
            [facebook_sharing] => false
            [schema_org] => false
        )

    [css_disable] => false
    [profile_videos_enable_bio] => false
    [parse_comments] => false
    [rtmp-live-buffer] => false
    [db_duration] => false
    [lightbox_force] => false
    [mobile_native_fullscreen] => false
    [mobile_force_fullscreen] => false
    [mobile_alternative_fullscreen] => false
    [video_sitemap] => false
    [video_sitemap_meta] => 
    [playlistFontColor-proxy] => #
    [subtitleFontFace] => inherit
    [s3_browser] => true
    [fv-wp-flowplayer-submit] => SaveAllChanges
    [vi_login] => 
    [vi_pass] => 
    [video_checker_agreement] => true
    [video_model_db_checked] => 7.3.13.727
    [player_model_db_checked] => 7.3.13.727
    [player_meta_model_db_checked] => 7.3.13.727
    [video_meta_model_db_checked] => 7.3.13.727
    [key7] => 
    [fv_player_admin_pro_quality_alive] => 1
    [fv_player_admin_pro_video_ads_alive] => 1
    [wistia_use_fv_player] => false
    [css_writeout-https-www-corewellnessinstitute-com] => 1556649339
)

DATABASE

CREATE TABLE `wp_fv_player_players` (
  `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT,
  `player_name` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `player_slug` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `videos` text COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `ab` varchar(3) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `ad` text COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `ad_height` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `ad_width` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `ad_skip` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `align` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `author` bigint(20) unsigned NOT NULL DEFAULT '0',
  `autoplay` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `controlbar` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `copy_text` varchar(120) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `changed_by` bigint(20) unsigned NOT NULL DEFAULT '0',
  `date_created` datetime NOT NULL DEFAULT '0000-00-00 00:00:00',
  `date_modified` datetime NOT NULL DEFAULT '0000-00-00 00:00:00',
  `embed` varchar(12) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `end_actions` varchar(10) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `end_action_value` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `height` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `hflip` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `lightbox` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `lightbox_caption` varchar(120) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `lightbox_height` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `lightbox_width` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `playlist` varchar(10) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `playlist_advance` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `qsel` varchar(25) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `share` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `share_title` varchar(120) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `share_url` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `speed` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `sticky` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `video_ads` varchar(10) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `video_ads_post` varchar(10) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `width` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  PRIMARY KEY (`id`)
) ENGINE=MyISAM AUTO_INCREMENT=72 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci

CREATE TABLE `wp_fv_player_playermeta` (
  `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT,
  `id_player` bigint(20) unsigned NOT NULL DEFAULT '0',
  `meta_key` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `meta_value` longtext COLLATE utf8mb4_unicode_520_ci NOT NULL,
  PRIMARY KEY (`id`),
  KEY `id_player` (`id_player`),
  KEY `meta_key` (`meta_key`(191))
) ENGINE=MyISAM AUTO_INCREMENT=52 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci

CREATE TABLE `wp_fv_player_videos` (
  `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT,
  `src` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `src1` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `src2` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `splash` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `splash_text` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `caption` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `end` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `mobile` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `rtmp` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `rtmp_path` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `start` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  PRIMARY KEY (`id`),
  KEY `src` (`src`(191)),
  KEY `caption` (`caption`(191))
) ENGINE=MyISAM AUTO_INCREMENT=72 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci

CREATE TABLE `wp_fv_player_videometa` (
  `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT,
  `id_video` bigint(20) unsigned NOT NULL DEFAULT '0',
  `meta_key` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL,
  `meta_value` longtext COLLATE utf8mb4_unicode_520_ci NOT NULL,
  PRIMARY KEY (`id`),
  KEY `id_video` (`id_video`),
  KEY `meta_key` (`meta_key`(191))
) ENGINE=MyISAM AUTO_INCREMENT=126 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci

### End System Info ###
    Martin 6 years ago

    Hello steven,

    I can see that you are using the optimizePress theme which is including its own Flowplayer styling. What they do is not right – they just pack a bunch of different stylesheets into wp-content/plugins/optimizePressPlugin/lib/assets/default.min.css and then if you need to get rid of one of these, you can’t.

    I that we recently removed the overflow: visible declaration as we improved the AdSense ad display to allow overflowing of the player container.

    Could you please reinstall FV Player from this link: https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip and see if that helps? To do that you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with our plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.

    Thanks,
    Martin

    Martin 6 years ago

    Hello steven,

    I forgot to add – please re-save the plugin settings after you put in that new plugin version.

    Thanks,
    Martin

    steven 6 years ago

    Thanks I tried just deactivating optimizepress and the player and control bar is now appearing normally.

    Are you saying the zip file you linked to has a work around for the optimizepress trouble?

    Thanks

    Steve

    Martin 6 years ago

    Hello Steven,

    I’m glad that the fix has helped to fix your issue. It will be part of the next FV Player version as well, so no need to worry about that.

    Thanks,
    Martin

    steven 6 years ago

    thanks Martin. You mean the fix will be in the next update I’m assuming?

    Juraj Kacaba 6 years ago

    Hi Steven,

    Just as you said, the fix will be part of the next FV Player update, so you don’t need to worry about this issue appearing again after updating your FV Player in the future.

    Thanks and wish you luck,
    Juraj

Viewing 8 replies - 1 through 8 (of 8 total)
Reply To: Control bar only available when player is maximized



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