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Hi,
We are experiencing some issues with the plugin and our Vimeo based videos. I’m getting the following message:
“Error loading video”
“Invalid response or private video”
I don’t know what is happening, I did read ome post related to it about issues when mobile clients are seeing videos, but these are from 4 months ago, Is this issue solved?
We using version 2.3.12 and Pro version 0.2.9.0.6
Video host: VimeoRegards,
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Hello Diego,
could you please provide the exact URL where we can see the issue? Your site appears to be locked down though. What is the Vimeo video URL?
Thanks,
Martin
We had to pull our site from Internet because started lose paid users. We discovered that the problem is related with pro addon, If I disable the pro addon, all videos start to work again, if I enable it again, all videos start to give errors inmediately. We don know what happened. No URL can be seen, all URLS are failing.
This failure, have had cost so much to our business, we are looking for a replacement of FV FlowPlayer Plugin right now.
Hello Diego,
sorry about your trouble. We started using one of the Vimeo API libraries and now it looks like it’s depending on cURL which you don’t have installed. Here’s how to install it, your server support should have no problems with it: http://askubuntu.com/questions/9293/how-do-i-install-curl-in-php5 Once it’s installed, the issue will be fixed.
Other possible fix:
You included part of your error log – that was related to saving a post. You can avoid that by commenting out the “add_action( ‘save_post’, array( $this, ‘save_post’ ) );” line in wp-content/plugins/fv-player-pro/fv-player-pro.php
What failure are you noticing when playing the video? Perhaps commenting out “add_filter( ‘fv_flowplayer_checker_time’, array( $this, ‘youtube_duration’ ), 10, 2 );” in the same file will help.
Thanks,
Martin
Sorry,
The log file attached was removed because were not related with the actual issue. PHP Curl library is installed and Working, the problem is not related with it.
Hello Diego,
now I can see your homepage, you have a playlist of videos on it.
I can see that most of these video are private and not associated with your account, or not unlocked for your domain, so they won’t play. We re-worked the Vimeo loading to only load the video info which is actually going to play and this will be released new week, so that should help with this.
Could you please setup a test page with just the first video on it? Also reducing the number of videos in that playlist might help.
Thanks,
Martin
Hello Diego,
I made you are beta tester in our licensing, after logging in to https://foliovision.com/login you can get the latest beta version of FV Player Pro.
It improves the Vimeo loading, the videos are parsed as your progress through the playlist, it doesn’t load all of them at once. I think that’s what causes your playlist to fail. The ones which are private will still fail, you must enable your domain in the embedding settings on Vimeo.
Thanks,
Martin
Martin,
I can’t see anything at that link, (beta), the page is empty.
Martin,
I already downloaded the file and it looks like is working Again, I will do some tests and report back.
Hello Diego,
please let us know if there is anything else. Also, thank you for reporting the issue, we will do some final testing and release the new version.
Thanks,
Martin
Hello Diego,
FV WordPress Flowplayer 6 is out. You should be able to upgrade your beta version to 6.0.3, then you will be back on the WordPress.org update system – not beta version anymore.
FV Player Pro needs to be updated to version 0.5. If you don’t see that right away, please try to reactivate the FV Player Pro (it will re-check the license) or get a copy from https://foliovision.com/login -> My Products -> Extension -> FV Player Pro.
Please let us know if there are any issues.
Thanks,
Martin
