Vimeo Issue

Hello John,

please post URL where we can see this issue and also what browser you are using. If it’s a members only post, you can setup a new page which won’t appear in the site news feed and remove it right after we have checked it.

There is no easy way of clearing that cache, it only lasts for 15 minutes or so.

Thanks,
Martin

Hello John,

thank you for the tip, however it doesn’t sound like it should fix the playback to me. Perhaps it’s just a coincidence? Could you please post the URL where we can see it? We won’t publish it if you don’t want it published.

Thanks,
Martin

Hello John,

I had a look and realized that sometimes the expiration time is too high – even 1 hour. That could lead to these issues. I released FV Player Pro 0.6.9 which limit this expiration time to 15 minutes. That means the caching won’t be as effective, but there should be less issues like you had.

Thanks,
Martin

Hello John,

you should also clear the cache now to prevent the old cached items with long expiration time from causing issues again. As you figured out, changing the Vimeo API key clears the cache, so you can put in some bogus key and then put back the real one.

Thanks,
Martin

Hello John,

I can reproduce the issue. I can see that particular video uses data cached 3 days ago. It’s not clear why the WP Transient won’t time out, it might be an issue with your webhost if they try to optimize WordPress Transients using memcached or so. W3 Total Cache Object caching could also cause this if nor functioning properly. I see you use WP Rocket, but that one doesn’t have object cache as far as I know.

I released FV Player Pro 0.6.10 which doesn’t use WP Transients anymore, please upgrade to it and see if that video continues to play even after 1 hour since the last successful play (just try to play it and then again after 1 hour).

Thanks,
Martin