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Hi,
I am still having issues with the player stopping when using on an iPhone. It does this when the phone goes to sleep mode. I tested this on chrome on my iPhone. Here is a link to a video so you can test it on your iPhone too.
https://www.getalifemedia.com/mobile/ai-invasion-audio-part-5/I have read up on this and it seems like it is a common problem in WordPress. But I have ran across other sites that this doesn’t do it to and I was hoping you guys could figure out a fix for this on your plugin.
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Hello Crystal,
Thanks for asking!
I’ll do some testing and discuss our possibilities with our development team and we’ll get in touch with you in the close future.
Thanks,
JurajPerfect!!! Thank you so much!!! ?
It doesn’t do it on video just audio player.
Sorry it does do it on video. I tested it again. The video and audio plays just fine on iPhone but when the Iphone goes to sleep mode or lock mode it turns off audio and video. This is a known problem in WordPress. I searched all weekend long for an audio player that wouldn’t do this On the WordPress site and I couldn’t find one. They all claimed to be mobile, iPhone and iPad compatible but they all end up cutting off. This would be a big deal to fix and advertise that your player doesn’t do this once it’s fixed. I seen a lot of posts with people needing this to not happen.
Hello Crystal,
We’re currently discussing the integration with our development team. You said you’ve seen couple of WordPress websites having this implemented, can you please send us a link to any?
Thanks,
JurajHonestly I didn’t test the players until this past weekend on an iPhone. Their plugin players said they all played on mobile devices. Which they do but every one of them cuts out on an iPhone when the screen locks. I just switched to using an iPhone recently so I didn’t realize this was just a one device problem before until now. They always worked for me on my Android.
Hello Crystal,
I was testing this on iOS 13.3.1 and didn’t had an issue with it on https://foliovision.com/player/demos/mp3-in-fv-player The audio kept playing even if I put the phone to sleep.
Your video on https://www.getalifemedia.com/mobile/ai-invasion-audio-part-5/ plays for me as well.
I’m noticing that if I pause the track on the lock screen and try to resume it, it fails. But I have the same issue even with a bare bones HTML audio tag.
Please let us know which exact iOS version you have used.
Juraj, please let us know about your iOS version too.
Thanks,
MartinThe phone that I am using is an iPhone 7 plus
And the iOS version is 13.5.1I have had a few emails from other people saying their media cuts out on them too, not until now did I realize that this was an isolated issue with the iPhone.
Hello Crystal,
I was testing this on iPhone 6s with iOS 13.5.1 and didn’t had an issue with it on https://foliovision.com/player/demos/mp3-in-fv-player The audio kept playing even if I put the phone to sleep.
It also worked on https://www.getalifemedia.com/mobile/ai-invasion-audio-part-5/
The issue with pausing the track on the lock screen and then resuming it no longer occurs it seems iOS 13.5.1 did fix that issue.
I’m noticing that putting phone to sleep does pause the playback if there is a video stream. If it’s audio only, it plays on background just fine.
Thanks,
Martin
