Player Embedding Issue

Hello Paula,

I checked the page where you are getting the embed code from: https://micde.org/modulo-3-clase-10-tiempos-finales/

I see it has FV Player placed further down on that page.

I see it’s present even if using the embed link: https://micde.org/modulo-3-clase-10-tiempos-finales/fvp-14/#fvp_14

However the problem is that it fails to hide all the content except the player.

Could you please check how is that FV Player posted on the page? Is it using standard post editor or some page builder?

Will the embed work if you put FV Player on a standard post or page?

Thanks,
Martin

Hello Paula,

I see what you mean, however to be able to troubleshoot the issue please start a new page using wp-admin -> Pages -> Add New and post a page there. Then see if the embed link for a player on such page will work on your other domain properly.

I think that the iframe embed code processing in FV Player simply fails with your LMS, but it’s important to confirm this by trying on a simple page – that means without your LMS.

Thanks,
Martin

Hello Paula,

Your link shows that there is one more thing which will prevents the iframe embed code from working. The X-Frame-Options HTTP header is set to deny. This might be set by some security plugin or by your web host and will have to be disabled for FV Player embed codes to work.

If you are using a WordPress plugin then perhaps FV Player could work with it and automatically disable these headers when using FV Player’s iframe embed codes, so please let us know.

Please also post your FV Player to a page like https://micde.org/fv-player-test/ directly and not using iframe HTML. We need to see if a link like https://micde.org/fv-player-test/fvp-15 will work. Based on that we can figure out if the issue is with your theme or the LMS.

Thanks,
Martin

Hello Paula,

That’s exactly what we needed. As you can see the iframe link does not work with that one either, it brings up the full page: https://micde.org/fv-player-test-shortcut/fvp-14/

It seems it could fail of the PHP output buffering functions ob_start() and ob_get_contents() do not work.

Do you have a staging website where you can switch to some other theme, like Twenty Twenty-Two and see if it works that way?

I wonder if your theme (or some plugin) could be also using output buffering and if that could interfere with our code.

Please also check PHP error logs for any fv-wordpress-flowplayer or output buffering issues.

If you are not sure about how to check the PHP error log, the server technical support should be able to give you a hand.

Or you can install this plugin which makes a list of these errors available in wp-admin: https://wordpress.org/plugins/error-log-monitor/

Then try to open the embed link again and the error should be recorded in these logs.

If you would prefer to have this issue fixed with priority and right on your website we are happy to help, just order our theme troubleshooting service: https://foliovision.com/store/making-player-theme

Thanks,
Martin

Hello Paula,

If it works for you on https://fructiferos.com/player/fvp-2/ and you need to use the embed code for LMS, then it seems to me you have found the solution.

I should add that I would recommend to post the FV Player videos in the LMS directly. What’s the reason to use the embed code for your LMS? Does it run outside of WordPress?

Thanks,
Martin

Hello Paula,

The licensed domain has been changed, now you will be able to activate the license on the other domain, just click “Apply Pro upgrade” at the top of wp-admin -> FV Player -> Settings

Thanks
Martin