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I installed new version. When I click on ‘Check template’ I get this error message:
It appears there are multiple Flowplayer scripts on your site, your videos might not be playing, please check. There might be some other plugin adding the script.
Flowplayer script http://……com/wp-content/themes/OptimizePress/js/flowplayer-3.2.4.min.js is old version and won’t play. You need to get rid of this script.
Thanks in advance
Sarah
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Hello Sarah,
the problem is indeed with your template. It’s a complex template (it appears to be designed for easy creation of sales pages and testimonials), but perhaps a bit older.
The problem is that it includes older Flowplayer library than our plugin does. So there is a version conflict. If the template would use the proper WordPress way of adding new scripts (wp_enqueue_script), this would not be happening.
It would be best to just fix your template and make sure it never includes that old Flowplayer library. I figured out there is a work around. When you edit the page, you need to check Launch Page & Sales Letter Options –> Video Options –> “Activate Video” and enter “<!– FV Flowplayer –>” into Launch Page & Sales Letter Options –> Video Options –> “External Player Code” field. That way the template thinks the video is external and will not try to put in the Flowplayer library and the video will play.
We will put this into our FAQ too.
Now you should be able to go and fix your other pages, or just make sure your template is not loading that old Flowplayer library again, if you know a bit of PHP.
Thanks,
Martin
Hi Martin,
I did everything you said. The videos are playing again.Sarah
