-
hi,
we’re running a multisite install with domain mapping for some of the sub-sites. i cannot seem to get fv_wordpress_flowplayer to generate a workable key for a domain mapped subdomain.
plugin is installed in network admin of somethink like: netroot.com
a subdomain site is: subsite.netroot.com
subsite.netroot.com has domain mapping turned on so: whatever.com resolves to subsite.netroot.com
plugin is activated in dashboard of that subdomain, whatever.com
but videos will not play on public side as the key seems to be set for netroot.com only
Any ideas how to address this?
thanks!
-
-
Hello,
we will check this problem of flowplayer wpmu and I will be back when I find something out.
Zdenka
thank you Zdenka! anxiously waiting… much appreciated.
Hi hyperhead,
I have one general advice for you. Are you using relative paths to videos? If yes, then this might cause troubles. Please try to use full urls for videos (http://…).
Otherwise, it would really help me if I can see the site. Also I do not entirely understand what you mean by ‘generate a workable key’ – which key do you mean?
Lastly which version of our plugin you have installed?
Thanks,
Zdenka
Hi Zdenka,
Thanks for following up on this…
Yes, we’re using absolute URLs already. Using FV Flowplayer v1.2.16 on WP v3.3.2
as for “workable key”… i’m kinda guessing about what’s wrong; so ignore that. just know that the flowplayer plugin works fine from this domain: subsite.netroot.com but will not play videos from whatever.com
unfortunately, i cannot exactly set it up for you to see live, because it requires turning on/off domain mapping. is there any other way i can give you enough information to trouble shoot?
or we can schedule a time to do a screen-share and i can show you the issue?
Hi Hyperhead,
I can only guess that there can be maybe some restriction on your server that prevents to play the videos from other domains – would this be possible? Otherwise I do not know what can be wrong, as I have tested this and I cannot see any problem on our test sites.
I’m sorry but solving problems on your server is beyond the free support provided for plugin FV WordPress Flowplayer. Also if the problem is, as I described above, that there’s nothing much I can do, even with the paid support.Zdenka
