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Hi all.
We are having a pretty serious issue with FVPlayer. We use BunnyCDN and FVPlayer in a new course platform that we are building on wordpress/learndash.
We have a lot of audio lessons that are mp3 files hosted on bunnyCDN.
Here is a loom video showing our problem:
https://www.loom.com/share/2f92118e60f44cb49b49393981e322c2Here is a link to a page with the problem, but it is affecting all audio files:
https://beta.thehistoricfaith.com/lessons/mca-11-of-14-faith-of-the-founding-fathers-1/Basically if a user jumps around in the player it extends the timeline past the end of the timestamp.
This is pretty time sensitive as we hope to launch July 1st. I realize this is free forum support and don’t have a time expectation, but let me know if this would be good issue to use the pro support to find a solution.
Thank you!
Clark
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PS. It looks like the payment information (Zachary) for my account created the username and switching my name in my profile doesn’t actually update it. ¯\_(ツ)_/¯
Hello Zachary,
Thanks for reaching to us and providing this much info!
I’ve recreated the issue on your website and forwarded that to our development team for a check. We’ll get in touch with you in the close future.
Thanks,
JurajThanks Juraj for the quick response. You’re awesome.
I need to figure out how to transfer this account over to my name. Zachary purchased the plugin, but I am the admin for the site and have taken over this foliovision account.
-Clark
Hello Clark,
I’ve switched your name to Clark is that ok for you? Let me know if you would want to use different name, thanks!
We’re currently running tests regarding the time extending over timeline for audio files issue.
Making the web work for you,
JurajPerfect. Thanks!
Looking forward to a resolution. We really like your player and hope a solution can be found before July 1st (Launch day!)
Have a great day.
Hello Clark,
this is tricky. FV Player uses the HTML5 video engine of the browser to play the videos and it’s the same with audio track. So it’s hard for us to fix browser bugs.
Firefox and Safari say the video is only 06:42. On the other hand Chrome reports 54:30. Both play the video past that time until the real end of it. Even when not using FV Player – just try to open your mp3 file in the browser directly and you will see.
And it’s not just web browsers. When I play it with QuickTime Player I get 06:43 and it stops the audio track right there. In iTunes it’s 54:31 and after that it also stops playing. In VLC it reports 54:30 and stops at that time as well.
So actually the way it works in the web browsers – allowing you to get past that estimated play time – is better than these desktop applications.
I would recommend you to re-encode these audio tracks as that’s the only proper fix here.
It would be possible to do a workaround using the Flowplayer API, like for example this set the video duration to a custom value:
flowplayer(0).video.duration = 7200;
But for that to work you would have to fill in the real duration of each video somehow. So it’s not only fairly hard to code in the first place, it would also require some manual labor – and so does reencoding the files.
Thanks,
MartinWell that is a bummer. Yeah I opened one of the mp3’s in Chrome and it did the same thing. Seems like by now playing audio files should be old hat ¯\_(ツ)_/¯
Ok so reencoding will fix the problem? Can you give me direction on how I should reencode them? AAC?
Thanks for your help.
Hello Clark,
mp3 is the right format, it has wider support than aac:
https://caniuse.com/#feat=mp3
https://caniuse.com/#feat=aacThere is just something wrong with your files.
Thanks,
MartinGot it. I am reencoding the mp3s and it seems to be working. Thanks for your help.
