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IE 9 issue

[Solved]

Foliovision › Forums › FV Player › Troubleshooting › IE 9 issue

  • Sherrie 8 years, 4 months ago

    We’re using your plugin on the home page and it works beautifully in Firefox and Chrome but it will not play in IE9. Any ideas? There are no other video plugins installed, in fact hardly any other plugins at all.

Viewing 9 replies - 1 through 9 (of 9 total)
  • zdenka 8 years ago

    Hi Sherrie,

    we’ll check the issue with IE9, thanks for reporting!

    Zdenka

    Sherrie 8 years ago

    Hi Zdenka,

    Just wanted to update you a bit — I tried removing the splash image just to see if that caused the issue in IE9, it wasn’t the issue but it did reveal the issue. The flash player needed updated, plus I am running on 64-bit, so the latest flash player isn’t available for my browser.

    Anyway, just wanted to let you know so you weren’t left banging your head against the wall!

    Thanks!
    Sherrie

    zdenka 8 years ago

    Hi Sherrie,

    thanks a lot for this update! It’s very helpfull not only for us but also for other users!

    Zdenka

    Ramy 6 years ago

    Hi guys. I’m having a similar issue, but it’s Internet explorer that’s not working for me. I downloaded Firefox and it works beautifully there, but no video is posting with IE; only sound. Any ideas?

    Ramy 6 years ago

    My site is “planosciencetutor.com”

    To test a video, go to “On-Level Biology” and click “Experimental Design”

    Martin 6 years ago

    Hello Ramy,

    is the admin video checker showing any warnings about bad mime type of the video? Please read its usage instructions in our FV Flowplayer FAQ, it’s the “How to check my video properties using the built-in checker and how to report video not playing” question.

    Thanks,
    Martin

    Ramy 6 years ago

    Hi, Martin. I followed the instructions from clicking “check video” and it did say that my site uses bad mime type for mp4 videos, and it gave me the code to add to my .htaccess file. I did this, but it did not resolve the issue. Could you give more instructions on where in the .htaccess file to add this code? I found a “# Video” section. I tried replacing the list of code already there with the new one recommended by your plugin, I tried adding it underneath without removing what was already there. Neither one fixed the problem.

    Is there a specific place in the .htaccess file where I should be adding this, is there any present code I should be removing, and does spacing matter (The default code had each line indented a few places)?

    Martin 6 years ago

    Hello Ramy,

    here’s how a typical .htaccess looks like, normally there is no “# Video” section: http://codex.wordpress.org/Using_Permalinks#htaccess_sample

    If you edited the .htaccess file properly, our video checker should not report any issues with mime type.

    If editing .htaccess doesn’t seem to help, I recommend that you contact your web host – perhaps they are blocking the “AddType” commands in .htaccess.

    Also, planosciencetutor.com doesn’t load any site.

    Thanks,
    Martin

    Carl 6 years ago

    Do you have to add “#video” at the beginning? so for example
    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    # END WordPress
    #video
    AddType video/mp4 .mp4
    AddType video/webm .webm
    AddType video/ogg .ogv
    AddType application/x-mpegurl .m3u8
    AddType video/x-m4v .m4v
    # hls transport stream segments:
    AddType video/mp2t .ts

Viewing 9 replies - 1 through 9 (of 9 total)
Reply To: IE 9 issue



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