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I have Version 2.1.35 installed in WordPress and it works fine in all browsers, but the height stretches dramatically in IE7. It is not constrained by the height parameter. The progress bar appears where it should, but the video itself stretches down behind it.
For instance, i have the height set to 480, but in reality it shows as 776 in IE7
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Hello ImageMagician,
that is a weird issue, I suspect there might be some conflict with your template CSS.
For troubleshooting, you can try to turn on Settings -> FV WordPress Flowplayer -> Sitewide Flowplayer Defaults -> “Always use fixed size player” and see if that helps. That will disable the responsive design capability of the plugin, but it will help with locating the problem.
Next you can try to see if it happens with the default WordPress template too.
We are happy to troubleshoot this issue for you if you buy our FV Flowplayer plugin license.
Thanks,
Martin
Hi there.. I have the same problem above.. Its happening in IE 9. Same suggestion resolved the probblem. K
Hello Kristina,
as our licensed user – could you please post the URL of your site where you noticed this problem, so we can check it out?
Don’t worry, we won’t publish the exact URL.
Thanks,
Martin
Hi Martin, Good Morning! http:/b….com/. I just did what was mentioned in the forum and it fixed it. It has the latest wordpress and all plugins have been updated. Site isn’t complete yet with information, I was disassembling it and then they changed course and now I am fixing it, working on two others for them too.
Have a great morning.. K
Hello Kristina,
thank you for your site URL which you sent us privately.
I’m actually not able to reproduce the problem (I created a local copy of HTML and adjusted it back to responsive player size), but it may be because I only have IE10 at hand.
The fix of setting fixed dimensions should be fine for the site, as it’s not responsive. However it would be better to solve this properly. I’m noticing that the player is wrapped in P and CENTER elements. Please remove both (or at least CENTER, our plugin will remove wrapping P automatically – WordPress likes to wrap output from shortcodes into P tags, what a mess). Perhaps that will help with your issues.
Thanks,
Martin
