-
After updating fvplayer to the Version 7.4.6.727, the video thumbnail is having 3 playbuttons (fvplayer issue capture1). When one of the content block bottons(subscribe button) on same page clicked, botton linked url page is displaying faded as fvplayer content is overlapping that (fvplayer issue capture2).
Please guide on how to resolve the issue.
-
-
Hi Anumol,
Please try to re-save the plugin settings and that should fix the issue. The CSS code is cached so some issue like this could appear, although it is set to regenerate anytime you switch the theme or domain.
If it won’t help please follow these steps: Go to: Settings -> FV Player -> Integrations/Compatiblity -> Disable saving skin CSS to a static file. Turn this setting on.
A link to your website with such problematic video could be really helpful for us.
Also your system info. You can find it at: Settings -> Tools -> System info
You can simply copy it into this thread.Thanks for using our player,
Juraj
For the pop-up blocking issue please follow these steps:
1. Open your website
2. Open a javascript console in your browser.
Here’s how:
https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis3. Repeat your action and check if some error appears
Thanks,
Juraj
