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Hello,
we are hosting the videos in DigitalOcean (because in Amazon s3 looks really complicated process) but when i try to play the video we get the following error.
Analysis of https://greektalk.fra1.digitaloceanspaces.com/kindness video 1.mp4?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=GR74NCPMJAVZ7K6DDY2G%2F20220708%2Ffra1%2Fs3%2Faws4_request&X-Amz-Date=20220708T063329Z&X-Amz-Expires=900&X-Amz-SignedHeaders=host&X-Amz-Signature=56a16a6ed5a2f58450f91ee723aea8759aa666ee94fa871bb672cdefddef5495?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=GR74NCPMJAVZ7K6DDY2G%2F20220708%2Ffra1%2Fs3%2Faws4_request&X-Amz-Date=20220708T063329Z&X-Amz-Expires=900&X-Amz-SignedHeaders=host&X-Amz-Signature=56a16a6ed5a2f58450f91ee723aea8759aa666ee94fa871bb672cdefddef5495
Mime Type: application/xml
Video:
https://greektalk.fra1.digitaloceanspaces.com/kindness%20video%201.mp4?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=GR74NCPMJAVZ7K6DDY2G%2F20220708%2Ffra1%2Fs3%2Faws4_request&X-Amz-Date=20220708T063329Z&X-Amz-Expires=900&X-Amz-SignedHeaders=host&X-Amz-Signature=56a16a6ed5a2f58450f91ee723aea8759aa666ee94fa871bb672cdefddef5495?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=GR74NCPMJAVZ7K6DDY2G%2F20220708%2Ffra1%2Fs3%2Faws4_request&X-Amz-Date=20220708T063329Z&X-Amz-Expires=900&X-Amz-SignedHeaders=host&X-Amz-Signature=56a16a6ed5a2f58450f91ee723aea8759aa666ee94fa871bb672cdefddef5495: Server returned 403 Forbidden (access denied)Access to video forbidden (HTTP 403)!
We faced the same issue yesterday but after a while it was able to properly play.
I think that we cannot simultaneously upload and stream the video.Any suggestions to fix the issue?
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Hello softlv8,
I found that the videos hosted on DigitalOcean Spaces play fine when using FV Player Pro, but not when only using the free FV Player.
In FV Player Pro the videos load using Ajax while in FV Player they the URL is part of the page HTML code, so it might need some different encoding.
It’s weird that we found out about this issue now as it uses the same signature system as Amazon S3 which was part of the plugin for years and years.
I hope this will be easy to fix.
Thanks,
Martin
Hello softlv8,
Could you please reinstall FV Player from this link? https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip To do that you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with our plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.
Then the issue will be fixed. The blank spaces in the URLs were not handled properly. The reason why it worked with FV Player Pro is that in that case browser already sends in properly encoded link.
Thanks,
Martin
