Cannot access widgets page because of fvplayer wizzard error

[Solved]

ettec 2 years, 9 months ago

Hi,

When i try to access the WordPress’ widget page, i receive an error that the page cannot be loaded and also an email with the error report:
Error Details
=============
An error of type E_COMPILE_ERROR was caused in line 33 of the file /public_html/wp-content/plugins/fv-wordpress-flowplayer/view/wizard.php. Error message: Cannot redeclare fv_flowplayer_admin_select_popups() (previously declared in /public_html/wp-content/plugins/fv-wordpress-flowplayer/view/wizard.php:33)

I have Version 7.4.34.727.

Why is this happening?

Viewing 3 replies - 1 through 3 (of 3 total)

ettec 3 years ago

Update on this:
I see that the 7.5 version is available on wordpress but if i go to the plugins panel it does not say i can update, neither when i go the plugin page.

Thanks

Mária Stašová 3 years ago

Hello ATT,

thank you for reaching out to us!

We have faced an issue with a newer version of FV Player Pro a while back. Sadly, this has forced us to block updating of FV Player for people using versions of FV Player Pro 7.5.10.727 or earlier.

However, you can work around it by disabling FV Player Pro and then upgrading FV Player. Afterwards, you can re-enable FV Player Pro.

Please, let us know, if all FV Player Pro features from your version work okay for you after updating the base plugin.

Thanks,
Maria

ettec 3 years ago

It worked.
Thank you

Viewing 3 replies - 1 through 3 (of 3 total)