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Hello,
I currently have a problem with the plugin.When I want to display an ads on the video with a 5 second rebound count. This is not displayed when a user is watching a video. (or at least for a very small part of visitors)
However, it is displayed in the plugin administration panel.
Do you have a solution?
I use Google Adsense
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Hello gaetanh,
This might be caused either by incorrectly set ad dimensions in Google Adsense settings, (they should be the same as the dimensions you enter into FV Player settings) or maybe the ad container is empty. Or maybe it’s some other issue, so it would be best if you could send us a link to your website where the problem appears.
Thanks,
EduardHello,
exemple : http://south-park-tv.eu/saison-21-episode-2/
Or other videos….Ad dimensions in Google ad => 300*250
Ad dimension in my panel => 300*250…I specify uene again, that a small part of the visitors see the ads.
I would say about 5-10% of visitors
Hello gaetanh,
I checked your site and I see that the yellow ad boxes are also in the page content, not only in FV Player (screenshot). Is it possible that your Adsense account was not approved yet, or was disabled for some reason?
Thanks,
EduardHi, As I said before, some of my visitors see the ad.
off, instead of getting 35,000 views I only have 10-15% of that amount
Hi gaetanh,
It’s possible that the ad does not display on some mobile devices with smaller displays because of the dimensions of the ad itself. You would have to check what share of your traffic is from mobile devices.
Thanks,
EduardHello,
PC : 50%
mobile : 36%
Tablet : 11%Displays on videos work on videos, but not for all…
My ads work at all page with dimensions 728*90
Ad 300*250 work on test page for all.
Hi gaetanh,
I’m not sure what how can I help you more. It still seems to me that the problem is either in the ad dimensions or the ad container itself and sometimes it’s just empty. If you want, you can purchase a Pro Support Incident ticket and we can check the problem on your site directly.
Thanks,
EduardHello,
I have a license prenium of the plugin of which I do not even use the addons
I support your plugin for several years, a small gesture on your side would be really top!
Hi gaetanh,
I apologize but I really don’t know how to help you more at this point without taking a look at your ad server settings and as I said, we have a policy of doing on-page support only as a paid service.
Thanks,
EduardHello,
I confirm that the problem comes from us. Google blacklist the 3/4 of my site.
This explains why only 1/4 of my ads work
Hi gaetanh,
Thanks for clarification. I hope that you will be able to resolve that soon.
Thanks,
Eduard
