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I have a self hosted mp4 that plays fine in the player. I’m attempting to load an Exoclick 300×100 overlay that I put in the Actions > Ads box. The spacer for it loads fine, but the ad does not load, just an empty spacer with the close X mark. However, I do have other banner ads on the page that load from Exoclick just fine. I’ve also loaded the same ad on the page itself and it loads ads fine. just not over the player.
The exoclick support said i’m missing a this code in the player. Is that why it’s not loading?
flowplayer(“player”, {
src: “player.swf”, wmode: “transparent”
},
{…}
);
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Hi watchthepix,
Did you properly copy all the values from the ExoClick code to FV Player Pro’s settings, as shown on this picture?
If so, does the empty spacer have a grey background with ExoClick branding on top? That could just mean an empty ad container. The ads sometimes just won’t load because of there is no ad content available. It occasionally happens in our own ExoClick demo .
Thanks,
Eduard
sorry, this is for a banner overlay that loads in the Actions > Ads part, not the In-Video Ads. On the start of the video, i get a blank overlay with an “X” mark to close it. In the Ads > Default Ad Code, I copied the Exoclick ad code in the box and hit save. (I set the background to “transparent” instead of “white”). When I play the video, it’s just an “X” mark to close the overlay and the ad doesn’t appear at all.
I am also trying to load the in-video but that doesn’t load as well. I did put my credentials in according to the picture and triple checked that it’s correct. I figured I would open up a new support ticket for the in-video.
When not in the player, the Exoclick Ads load just fine on the page. just not in the player.
here is a screen shot of what i see
The Exoclick support said that the player doesn’t have the wmode code. Do i need to add this somewhere in the plugin settings?
flowplayer(“player”, {
src: “player.swf”, wmode: “transparent”
},
{…}
);
Hi watchthepix,
The In-Video ads is ExoClick’s overlay ads format and they have to be set by copying the values from the ExoClick’s code to Settings > FV Player Pro > Actions tab > Exoclick Ads (Pro) as in the picture I sent.
The title In-Video is a bit confusing and in our guide, it might not have been as obvious that the Implementation part actually concerns only this ad type, so I changed that heading to Implementation of In-Video Ads to FV Player.
As is mentioned in the guide, the In-Stream ads require FV Player VAST and the ad code is pasted to its settings (not to FV Player Pro).
Thanks,
Eduard
I can see where this is getting confused. I’m not referring to the In-Video ads originally. I’m referring to the Ads > Default Ad Code part. I have a 300×250 ad banner from exoclick that I wanted to appear. Instead of the ad showing over the video, it’s blank and you just see the closing “x” (in the picture example above). How do I go about fixing that to show?
When i put the same ad code on the page, it loads fine. When i put it in the “Default Ad Code” section, the ad does not load no matter how many times i refresh/clear cache/wait a few hours.
Hi watchthepix,
Thank you for clarification. We’ll need to do some testing first and I’ll let you know what could be done with this afterward.
Thanks,
Eduard
Hi watchthepix,
It seems like the reason why this isn’t working for you is that some ad codes need to be present in the page HTML right away while FV Player inserts the ad code only once it really displays – it waits for the video to start playing.
May I ask – is there any specific reason for why are you looking for deploying the overlay ads from ExoClick this way and not use the already deployed solution available in FV Player Pro?
Thanks,
Eduard
Yes, i was testing how to get these kinds of ads to display as well. I found that the iframe ad zone version works for exoclick and the general ads overlay setting. I haven’t yet got the fv player pro version to work for the exloclick setting. I’ve inserted the code several times as instructed and still the fv overlay that appears on play/pause/end of video doesn’t appear..not even the frame without an ad showing. I’m going to open a new thread for the exoclick settings on the pro. you can mark this thread solved
