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Uncaught Reference error

[Solved]

Foliovision › Forums › FV Player › Bug Reports › Uncaught Reference error

  • tgos2012 4 years, 6 months ago

    Hello, I’ve got an error in the Flow player.

    I get this dialogue box loading over the player…
    Admin JavaScript Warning
    I’m sorry, your JavaScript appears to be broken. Please use “Check template” in plugin settings, read…etc.

    When I check template in the plugin settings, I get this message:
    It appears there are stripping the query string versions as https://st————–s.com/wp-content/plugins/fv-wordpress-flowplayer/flowplayer/fv-flowplayer.min.js appears without the plugin version number.

    Some site speed analysis tools recommend doing so, but it means you loose control over what version of plugin files is cached (in users’ browsers and on CDN). That way users hang on to the old plugin files and might experience visual or functional issues with FV Player (and any other plugin).

    We also recommend you to open any of your videos on your site and see if you get a red warning message about JavaScript not working.

    jQuery library found: https://st————–s.com/wp-includes/js/jquery/jquery.js!

    This is reported in the console:
    Uncaught ReferenceError: support is not defined
    at fv-flowplayer.min.js:1
    at fv-flowplayer.min.js:1
    at Array.forEach (<anonymous>)
    at fv-flowplayer.min.js:1
    at HTMLDivElement.s (fv-flowplayer.min.js:1)
    at Object.e.trigger (fv-flowplayer.min.js:1)
    at r (fv-flowplayer.min.js:1)
    at HTMLDivElement.<anonymous> (fv-flowplayer.min.js:1)
    at Function.each (jquery.js:2)
    at n.fn.init.each (jquery.js:2)

    The curious thing is that even though the page loads and the video player displays a message, you can click the video and it will play behind the display image.

    Please give me a hand sorting this out. I believe I just updated the FV Player WP plugin today

Viewing 2 replies - 1 through 2 (of 2 total)
  • Chiara Rendekova 5 years ago
    Avatar photo

    Hi tgos2012,

    Thank you for reaching out to us.

    I’ll forward your error to our programmer’s team, so that they can take a closer look on what might be causing your issue.

    Thanks,
    Chiara

    Martin 5 years ago

    Hello tgos2012,

    please update to FV Player 7.4.36.727. Since you are stripping the query string versions you will have to also clear your CDN cache and browser cache.

    Thanks,
    Martin

Viewing 2 replies - 1 through 2 (of 2 total)
Reply To: Uncaught Reference error



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