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Hi,
I think, the player saves the user’s choice of resolution in a cookie when playing m3u8 video. If another video from the same site does not contain this resolution, playing will be interrupted after the first chunk.
Javascript console shows error message like this:Uncaught TypeError: Cannot read property ‘bitrate’ of undefined (hls.min.js)
at e.nextLevelSwitch (hls.min.js)
at t.set (fv-flowplayer.min.js)
at HTMLDivElement.s (fv-flowplayer.min.js)
at Object.e.trigger (fv-flowplayer.min.js)
at Object.e.quality (fv-flowplayer.min.js)
Version is 7.4.36.727.1I hope it helps to find the bug.
Best regards,
Sandor
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Hello Sandor,
unfortunately I was not able to reproduce the bug. I opened https://foliovision.com/player/demos/hls-stream and played the last video. In that video I choose the 1080p quality. I could see the FVPlayerHLSQuality in browser localStorage was set to 3, as the qualities are internaly numbered as 0, 1, 2 and 3.
Then I played the first video, which only has 3 qualities. So there are internally numbered as 0, 1 and 2. But it would play just fine. Although with the auto quality selected as 1080p or the 3rd quality was not available.
I see that this is not perfect, but the issue we were facing is that during the video load the HLS.js doesn’t know which quality is using what bitrate. So our attempt to remember the choosen bitrate instead of a stream “number” has failed.
Maybe there is something special about your streams. For example I haven’t tested what happens if each video has different amount of audio tracks for different languages. But from what I’ve seen so far it should just work as these do not affect the internal numbering and in the worst case it would fall back to picking the quality automatically.
Thanks,
Martin
Hello Martin,
Thanks for your reply. The issue could be reproduce in the hls-stream page (https://foliovision.com/player/demos/hls-stream) by changing FVPlayerHLSQuality value to a non-existent version offset. For example, if you change the FVPlayerHLSQuality value to 4 in the localStorage, the demo stream starts but will stop after a few seconds (after downloading and playing the first chunk of the video). The Javascript console shows the error message.
Best regards,
Sandor
Hello Sandor,
thank you for posting these details. I was able to reproduce the issue using that. I’m not sure why the steps which I did worked fine though.
We have prepared this fix for the next FV Player release. To get the fix right now you can reinstall FV Player from this link: https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip To do that you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with our plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.
Thanks,
Martin
Hello Martin,
Thank you for the quick fix, I’ll try to replace the files.
Best regards,
Sandor
