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“dash video file not found” playback from Vimeo

[Solved]

Foliovision › Forums › FV Player › Bug Reports › “dash video file not found” playback from Vimeo

  • JamesCC 5 years, 1 month ago

    I’m seeing an issue with a specific video uploaded to Vimeo. I have dozens and dozens of Vimeo videos playing fine on this site through fv-player – just something seems to be wrong with this one.

    The error message shows twice, and then on most cases the video then goes on to play. Surprisingly another user is reporting the video does not play on an older Mac.

    This is seen under Chrome on Windows, as well as Chrome on Android phone. Safari on a recent iPad does not seem to have the problem.

    The fvplayer version is… 7.4.38.727

    I have the Vimeo URL here… https://vimeo.com/501172234/7a6f891c4c
    And a test instance here… https://www.christchurch-clevedon.org.uk/test-fvplayerissue/

    I’ve uploaded the video again to Vimeo to check I’ve not done anything differently and I have the same results.

    The recommendation of disabling dash (one of the fv-player options) solves the issue for windows, but seems to break Android playback (Chrome). I am also using the full screen playback option for mobile devices.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Martin 5 years ago

    Hello James,

    thank you for providing a demo page where we can see the issue.

    I’m working on a fix.

    Thanks,
    Martin

    Martin 5 years ago

    Hello James,

    I see the issue occurs with the new Opus audio codec. For now we disabled that on the API, so these video will play once they run out of cache time to live or when you re-save the plugin settings.

    In fact https://www.christchurch-clevedon.org.uk/test-fvplayerissue/ already plays with MPEG-DASH and multiple video quality options.

    Thanks,
    Martin

Viewing 2 replies - 1 through 2 (of 2 total)
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