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When hovering over the control bar the webpage constantly expands horizontally.
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Hello Ian,
we are sorry to hear about your issue.
Could you please provide us with a link to a page where this happens, so that we could test it hands-on?
Thanks,
MariaHere is the page url: https://parklandtv.com/elementary-schools/kernsville-elementary/
It only occurs when there is a live video feeding the player. It seems that as the playhead advances on the control it goes off the page to the right and keeps expanding the page.
Hello Ian,
if you are using a HLS live stream, make sure you tick the Livestream button in the FV Player editor as well.
You can see it on the second screenshot here: https://foliovision.com/player/video-hosting/hls#inserting-hls-to-fv-player
We will also fix the code to not cause these display issues.
Thanks,
MartinThanks, that seemed to work. Any settings I should be aware that prevent playback on certain iOS devices? I can see the stream on my iPhone, but cannot view on iPad.
So, actually it did not work. After running the stream for 5-10 minutes the web page begins to grow again.
Hello Ian,
I see the issue, I think it’s related to Flowplayer support for DVR live streams.
I prepared a fix for this for the next FV Player version. To get it right now you can reinstall FV Player from this link: https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip
To do that you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with our plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.
Then you will have to re-save the plugin settings and you should no longer see these issues.
We will be able to check the iPad issue tomorrow.
Thanks,
MartinThanks, Martin. Do you know when the next version will be available to just update inside of WordPress? I’d rather do it that way as opposed to deactivating and deleting the player.
Hello Ian,
the new FV Player was supposed to be out today, but it will be out tomorrow.
I’m having no issue with your live stream on iPad with iOS 13.3 and 15.0.2. What version are you using?
Thanks,
MartinI’ve updated the the FV Player Pro (Version 7.5.11.727) and still have the same issue after 8-10 minutes of streaming: the web page continues to infinitely grow. Did the latest update address that issue?
Hello Ian,
the bugfix is available in the free FV Player 7.5.11.727 which is the base plugin for FV Player Pro.
Unfortunately we had to hold that version release for now due to a bug in the upgrade code which affects users on FV Player Pro 7.5.7.727 to 7.5.10.727. We are working on a solution.
So the only way for you to get the fix right now is to reinstall FV Player from this link as I was describing previously: https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip
Thanks,
MartinOkay, is there an estimated time/date when the fix will be available? Also, when testing the stream on iOS 14.8 for iPhones, it seems to only work on some. I can see it on my iPhone fine but my colleague is unable to view on his and we are both running the same iOS. This is the case with multiple iPhones that I’ve tested.
Hello John,
the new FV Player might be released next week. There is just no way around that bug in FV Player Pro 7.5.7.727 to 7.5.10.727, so we will be checking our license checks until we see almost everybody is on FV Player Pro 7.5.11.727 or any version before FV Player Pro 7.5.7.727.
I’m sorry about the inconvenience, please just upgrade the plugin by hand as described. There is no risk involved in deleting the FV Player plugin, no videos nor settings will be lost.
Regarding the iOS 14.8 issues – please try to play the HLS stream URL on your colleagues phone directly – by putting the m3u8 link to the browser location bar, or posting it to your colleague via email as a link to click.
On iOS iPhone FV Player completely relies on the core video playback engine. In past we heard reports of mp4 videos not playing in FV Player on some iOS iPhones and it always wouldn’t play in the device browser too. So we tried to look for solution, like figure out what makes these mp4 videos broken in way, but haven’t found anything. We also have a user with iOS 13.7 who is not able to play any of the video in FV Player, but not even any bare HTML5 video nor YouTube.
Also, currently the stream doesn’t play, it just reports 404 error.
Thanks,
Martin
