Restrict Content Pro – Restrict Past Content not working with PPV

Hello Turbokingspoker,

please download a fresh copy of FV Player Pay Per Vie ZIP file from https://foliovision.com/my-licenses and reinstall from that.

Then the issue should be fixed.

Thanks,
Martin

Hello Turbokingspoker,

I checked the video.

You said that a user with RCP membership would get the Pay Per View buttons even though the video was associated with the RCP membership level which he purchased. So he should have access to the video.

However if you then open the player in the editor, the issue goes away. But then it does come back the next day or so.

On one occasion you also noticed that the RCP memberships set for the player would disappear from its configuration.

I’m sorry to hear about such issues, it’s certainly not what you should be experiencing with FV Player.

I was not able to replicate these issues, I don’t see how this could be happening at all. It seems like some database error.

As a first troubleshooting step please get a fresh FV Player Pay Per View ZIP file from https://foliovision.com/my-licenses and reinstall from that.

Then enable wp-admin -> Settings -> FV Player PPV -> Debug. Then find another video for which your test member gets the Pay Per View buttons, add ?fvppv_debug to the link in the browser location bar and open it again. Then open the page source HTML code and look for lines with <!--fvppv_debug msg:

If the player is restricted for certain RCP memberships, then there should be a log message like this:

RCP Membership Level IDs ‘1,2’

Then is the user has the access to that membership there will be:

User has the required RCP Membership Level ‘2’

If the post is too old and is restricted by Restrict Past Content RCP addon you will see:

However rcp_membership_can_access filter restricts the access

But there might be some weird issue or that message might not come at all. In that case you might just see:

No EDD nor RCP restriction found

If that’s the case then please try to export the player by using wp-admin -> FV Player -> however over the player row and click “Export”. Will you be able to find the rcp_levels part if in? Something like this:

{“ab”:””,”ad”:””,”ad_height”:””,”ad_width”:””,”ad_skip”:””,”align”:””,”autoplay”:””,”controlbar”:””,”copy_text”:””,”embed”:””,”end_actions”:””,”end_action_value”:””,”height”:””,”hflip”:””,”lightbox”:””,”lightbox_caption”:””,”lightbox_height”:””,”lightbox_width”:””,”player_name”:””,”player_slug”:””,”playlist”:””,”playlist_advance”:””,”qsel”:””,”share”:””,”share_title”:””,”share_url”:””,”speed”:””,”sticky”:””,”video_ads”:””,”video_ads_post”:””,”width”:””,”status”:”published”,”meta”:[{“meta_key”:”rcp_levels”,”meta_value”:”1,2″},{“meta_key”:”post_id”,”meta_value”:”147204″}],”videos”:[{…}]}

Thanks,
Martin

Hello Turbokingspoker,

please double check that you actually grabbed a fresh FV Player Pay Per View ZIP file from https://foliovision.com/my-licenses and reinstalled from that.

It includes some more debug information which is missing on your output. Was there really nothing about “RCP Membership” ?

Thanks,
Martin

Hello Turbokingspoker,

what does the Export function on wp-admin -> FV Player give back for a player that does not work with the membership?

Please check that before opening the player for editing again. Will you be able to see that rcp_levels part?

Thanks,
Martin

Hello Turbokingspoker,

thank you for your cooperation. It’s getting late here but I’ll check again in 3-4 hours to see if you run into anything strange.

Thanks,
Martin