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Hi,
this has happened again – I already had the same issue a month or so ago. In my account, the domain for the Pro version of the Flowplayer plugin is wrong. It could be this time due to the fact that we finally moved the site from the dev server to the regular live one. Please advise as to how to change the domain in the profile, as we are experiencing some problems with the plugin, which I hope will be gone once we establish the correct url for the plugin.Thank you
Anna
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Hello Anna,
please let us now what domain you are using and we will change it in you license.
Our license key works for any subdomain, so if your new site is something.com, you can develop it on dev.something.com and our plugin will work.
Could you please let us know what problems with our plugin you are experiencing?
Thanks,
Martin
it is http://www.yogaenlightened.com/
nope we develop on different urls, nothing in commin with dev. prefx, usually, so we then move our files and need to make sure the plugin still works. Our dev links are usually a combo with ip, then tilda,then the domain name.
the videos were not playing on iPhone for some reason (they are m4v vids, hosted via amazon), but I received some notes from my team today that the vids are playing after being resized (as in dimensions of the frame). Have you heard anything similar that could potentially happen?
Thank you
Anna
Hello Anna,
the domain was updated, please check your account for get the license key.
The approach with the IP and tilda makes it much harder to launch the website as you have to replace a lot of URLs.
Our mobile video recommendations are here, perhaps the videos are bigger than 640×480: https://foliovision.com/player/encoding#mobile-video
M4V format may be not HTML5 compatible (depending on what stream codecs it uses), our video checker should detect these issue for you: https://foliovision.com/player/faq#properties-built-checker-report-playing
Thanks,
Martin
HI Martin
thank you for changing the domain name and the info! It is greatly appreciated. I have one more question: the video has problem playing in Mozilla, basically it is having a problem with html5, is there anything that works around this problem?
Thank you
Anna
Hello Anne,
please use the video checker and we will have a look at the video encoding, or perhaps it will detect the error for you: https://foliovision.com/player/faq#properties-built-checker-report-playing
Thanks,
Martin
hello
I accidentally during the registration process, a o Forgot properly would be verdi-vgf.info they could change that, please? best thanks in advance.Excuse my English
thank-you
