Flowplayer logo on screen startup.

[Solved]

Victor O. 10 years, 2 months ago

I have the Flowplayer pro version, and my logo is on the video as intended.

However, when a user first clicks onto the page (where the video is), it shows the main “play” button in the center, along with a small FV Flowplayer logo on the bottom left. But once vid is played, the logo goes away. It only comes up when a user lands on that page (before the video’s 1st play).

Is there a way to take you logo away from the screen? Thanks.

Viewing 8 replies - 1 through 8 (of 8 total)

Martin 10 years ago

Hello Victor,

I had a look at your licensed website and I can see this behavior, it’s definitely not intended.

I need to have a closer look, perhaps there is a conflict with one of the scripts you are using.

Thanks,
Martin

Victor O. 10 years ago

Okay what’s the ETA on that? Or do you need me to provide my wordpress credentials to see my script?
Thanks.

Martin 10 years ago

Hello Victor,

I’m sorry about the delay, I set a reminder for myself to check this tomorrow.

Thanks,
Martin

Martin 10 years ago

Hello Victor,

actually since your site is locked down, could you please unlock it or provide a login for us to see the site? You can make it a Subscriber level user if that will suffice so you can post it here without worries, we won’t publish it.

Thanks,
Martin

Victor O. 10 years ago

(login sent)

You can now try again.

Martin 10 years ago

Hello Victor,

thank you, could you please point me to where I can find some video with the logo issue? I only found a “Slim Thug” video which is from YouTube embedded using our player and it doesn’t have the logo issue.

Thanks,
Martin

Victor O. 10 years ago

I put another video on the site, and the issue seems to not reproduce.

Therefore I will mark this as resolved.

Thanks.

Martin 10 years ago

Hello Victor,

thank you for the update, just let us know if you have any other issue.

Thanks,
Martin

Viewing 8 replies - 1 through 8 (of 8 total)