Flowplayer logo on screen startup.

[Solved]

Victor O. 9 years, 5 months ago

I have the Flowplayer pro version, and my logo is on the video as intended.

However, when a user first clicks onto the page (where the video is), it shows the main “play” button in the center, along with a small FV Flowplayer logo on the bottom left. But once vid is played, the logo goes away. It only comes up when a user lands on that page (before the video’s 1st play).

Is there a way to take you logo away from the screen? Thanks.

Viewing 8 replies - 1 through 8 (of 8 total)

Martin 9 years ago

Hello Victor,

I had a look at your licensed website and I can see this behavior, it’s definitely not intended.

I need to have a closer look, perhaps there is a conflict with one of the scripts you are using.

Thanks,
Martin

Victor O. 9 years ago

Okay what’s the ETA on that? Or do you need me to provide my wordpress credentials to see my script?
Thanks.

Martin 9 years ago

Hello Victor,

I’m sorry about the delay, I set a reminder for myself to check this tomorrow.

Thanks,
Martin

Martin 9 years ago

Hello Victor,

actually since your site is locked down, could you please unlock it or provide a login for us to see the site? You can make it a Subscriber level user if that will suffice so you can post it here without worries, we won’t publish it.

Thanks,
Martin

Victor O. 9 years ago

(login sent)

You can now try again.

Martin 9 years ago

Hello Victor,

thank you, could you please point me to where I can find some video with the logo issue? I only found a “Slim Thug” video which is from YouTube embedded using our player and it doesn’t have the logo issue.

Thanks,
Martin

Victor O. 9 years ago

I put another video on the site, and the issue seems to not reproduce.

Therefore I will mark this as resolved.

Thanks.

Martin 9 years ago

Hello Victor,

thank you for the update, just let us know if you have any other issue.

Thanks,
Martin

Viewing 8 replies - 1 through 8 (of 8 total)