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Hi team,
After upgrading the plugins, all of our videos are now reporting:
“flash: Video File Not Found” through our Vimeo integration.
An example for this issue can be found:
Can you assist?
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Hello Chi,
I tried the above link and the video was playing fine for me in Chromium (open source version of Chrome).
Then I tried again I got the error as well.
I see you use the custom video ads. Does the issue improve if you disable them for a while? We will need to do more testing here.
Thanks,
Martin
Hi Martin,
If we turn off the ads but still utilize the player, the video is properly shown.
Any idea what is causing the issue? It’s a site-wide issue as we utilize your plugin to deliver ads to all of the existing videos.
Hello Chi,
I checked this and there is a bug in the Flash engine when using playlists with video path which use signatures (custom video ads are effectively playlists, Vimeo and protected CloudFront videos use signatures).
Could you please remove the FV Worpdress Flowplayer which you have now (latest stable version from WordPress.org) and put up this version? I put in a quick fix for Vimeo videos into it: https://github.com/foliovision/fv-wordpress-flowplayer/archive/dev.zip
Thanks,
Martin
Hi Martin,
Thanks for your help! This quick fix has addressed the issue! I have deactivated the previous plugin. How should I update the plugin moving forward if this was a specific one for our issue?
Hello Chi,
the fix will be part of the next plugin version, so no worries about upgrading, just upgrade the plugin when you see a new version.
Thanks,
Martin
I have a similar problem. I am storing video’s on vimeo. They play fine when viewed on a desktop computer, however I get missing page error when played on a mobile. It’s very strange. I’ve just downloaded this new version and tried it and still does the same thing
cheers
Malc
Hello Malc,
please upgrade to FV WordPress Flowplayer 6.0.3.2 which was released now and you should not have the issue anymore.
The problem was that the logo link was not set properly and your logo was probably covering your player area as it was too big.
Thanks,
Martin
Hi Martin,
Coming back to this thread!
With the update, some of our older videos are now failing (although newer ones we’ve posted for the past week seems to work).
Here is a link of one that is failing:
Can you assist?
As always, thanks for your help!
//edit: Is the new player compatible with WP 4.3 that was recently released?
Hello Chi,
I can see the issue. This only affects the old Vimeo CDN when used with Flowplayer Flash engine (not much users are Chrome, Firefox, IE all support MP4 in HTML5). You are currently using Settings -> FV WordPress Flowplayer -> “Prefer Flash player by default”, so then more users get the issue. Could you try disabling it.
We are releasing a new FV WordPress Flowplayer tomorrow, so it will include the fix.
Thanks,
Martin
Hi Martin,
I posted this on another thread because I didn’t see it update this thread. Feel free to close the other one.
I have turned off the “Prefer flash” option and it appears to have fixed the issue.
Looking forward to the new update!
Thanks again for your help!
Hi Chi,
Thanks.
Please try not to open multiple threads for a single issue as it’s significant time for us to clean up the mess.
Making the web work for you, Ale
Hello Chi,
FV WordPress Flowplayer 6.0.3.4 released today fixes the issue for Flash engine with older Vimeo videos.
Thanks,
Martin
