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Before we turn on WP Rocket, the videos show Admin: Video Okay but when we turn on WP Rocket, even with minifying and combining CSS and JS turned off and basically JUST using caching, the videos show Admin: Check failed. I’ve looks at the pages that discuss WProcket and didn’t see anything that addresses my problem. Any suggestions on settings changes that need to be make in either FLV player or WP rocket to get them to work together?
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Hello Kevin,
The “Admin: Video OK” message comes from FV Player’s Video Checker: https://foliovision.com/player/troubleshooting/how-to-use-video-checker
Is that the only thing which appears to fail?
Are you able to play the videos?
Are you using the User Cache setting of WP Rocket?
Thanks,
MartinMembers are saying they can’t fast forward the video when WP rocket is on. I (logged in as admin) am able to play the videos.
User Cache is NOT tuned on
Hello Kevin,
If you are uploading the videos to your WordPress Media Library then the WP Rocket modifications to the .htaccess file may affect their serving.
Or perhaps you are using a CDN which is then used for these videos when WP Rocket is on and it does not support the video seeking. You can verify this by checking the video HTTP response headers, it should have this in it to allow seeking:
accept-ranges: bytesWe used WP Rocket for a long time and still use it on most websites and we did not run into such issue though.
If this does not help then please post a link to a test page where we can see the issue.
Thanks,
Martinwhen debugging with WP rocket turned on, what I”m seeing is a 500 error due to policy error
POST https://video-checker.foliovision.com/
Status 500
Version HTTP/2
Transferred925 B (0 B size)
Referrer Policystrict-origin-when-cross-origin
DNS Resolution DNS over HTTPSI have no idea how to resolve that.
Hello Kevin,
I see that it returns HTTP error 500. That way the CORS headers are not set and you see the policy error.
I see that HTTP 500 error on our video-checker.foliovision.com server too. I found it was running out of the memory, so I adjusted that configuration variable now.
Will it work for you now?I also has nothing to do
However I don’t see how this could be related to WP Rocket.
It also wouldn’t affect the video seeking for your users.
Thanks,
MartinSame issue.. the checker works fine when WP rocket is disabled, but when enabled we get a 500 error
Hello Kevin,
I’m not sure why would WP Rocket cause that. I checked our Video Checker logs and I see that your video is over 500 MB in size. It check first couple of megabytes only (using HTTP range request), but somehow that rule seems to fail in some cases.
I see you use Cloudflare which can cause a lot of trouble. Perhaps it does not always accept the HTTP range request form Video Checker.
If you use WP Rocket to speed up your website you should not be using Cloudflare for that same purpose. Besides that Cloudflare does not like it if you serve videos through their CDN without use of Cloudflare Stream: https://developers.cloudflare.com/support/more-dashboard-apps/cloudflare-stream/delivering-videos-with-cloudflare/#im-a-website-operator-and-my-content-was-redirected-for-terms-of-service-violations
Thanks,
Martin
