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I have just purchased a commercial licence for the player but am having a few issues with the player. I am using an old template (TinyNews) which I need to continue using. To get things working I added the following code to get my HTML5 functionality:
<!--[if IE]>
<script src="http://html5shiv.googlecode.com/svn/trunk/html5.js"></script>
<![endif]-->I was using a plugin that shifted javascript to the footer which was also causing troubles (thanks for the words about Minify which gave me the hint about location) It turned out that I had two sets of jquery.
Now, I can get video visible on the site, served from Amazons3.
This is the code inserted into the page:
However, on Firefox, IE, and Chrome (no other browsers tested) the player controls are not visible. In Chrome and Firefox I can right click select to make the controls visible and for that particular video I see the controls, but the next video requires another right click and selection. In IE I can play the vid using right click controls but not access the player control bar.
In addition I am seeing under admin log in the red box that JavaScript is broken. Also, the template check is telling me that there are no Flowplayer scripts on the site. The theme does have the wp_head() function call.
Is there anything I can drop into the header.php script to ensure that everything is loaded on every page?
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On an unrelated note. Given that the player is based upon Flowplayer is it possible to use their functionality such as the custom player designer available on their site at: https://flowplayer.org/designer/
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Hello Andrew,
I’m keeping this thread private for now.
Could you please post exact URL where we can see our player failing? There must be some problem with your JavaScript.
First troubleshooting step would be to turn off minify. If that works, we can have a look at what in our plugin is not compatible with your minify. But we don’t use any inline JavaScript or script tags, so it should be clear.
Thanks,
Martin
Hi Martin, thanks for getting back to me. Here’s a URL for a page: http://www.marketerscollege.com/training/install-email-autoresponder-systems-training-package/
The first video is visible the others are hidden by a subscription plugin.
I am seeing the red box warning of a javascript issue:
Admin warning:
I’m sorry, your JavaScript appears to be broken. Please use “Check template” in plugin settings or order our pro support and we will get it fixed for you.We do not use minify on the site, I removed a plugin that was moving javascript to the footer.
If it is any help here is an Admin login for the site: {removed}
Thanks,
Andrew Wilson.
Hello Andrew,
1) the html5.js should be put at the start of the <head> section of your site, not at the end of header.php. It should also read “<!–[if lt IE 9]>” in the first line and not just “<!–[if IE]>”. So this was fixed and moved to the right place. Ideally you should also copy it to your theme using FTP and link it from there, just use <?php bloginfo(‘template_directory’); ?>//cdn.foliovision.com/html5.js as the path.
However that didn’t do the trick. The problem is elsewhere.
2) Your tempalte is missing <?php wp_footer(); ?> in the footer.php. That’s why “Check template” button reports: “It appears there are no Flowplayer scripts on your site, your videos might not be playing, please check. Check your header.php file if it contains wp_head() function call!”
We will fix it to also detect issues with wp_footer() – there must be some bug, as this was being detected before.
I put it in and now your video plays. You should be able to enable minify now and see if it work.
3) Also you are using Amazon S3 protected links to limit downloads. However it doesn’t appear that you have the permissions set properly on Amazon S3. I’m able to get to the files even without the access keys. Check step 12. in this guide: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/secure-amazon-s3-guide#upload
Thanks,
Martin
Hello Andrew,
4) regarding your design question – our settings screen offers you options to set the color scheme. We don’t support all the different themes yet. We are working on advanced features like PayWall and these are depending on our template right now.
Thanks,
Martin
Thanks very much for your assistance! Now I have a lot of videos to update and set up again. ;)
I will look at the S3 permissions, thanks for noting that issue.
