-
Hello
I have problems with the Chromecast integration. I have the player configured correctly, selecting the “enable Chromecast” option.
When I play a video, the Chromecast icon shows up, but when I click on it the player doesn’t process the file and the video is not displayed in the TV.We are using HLS and DASH files only.
So far we have done this:
1. Test the player with Bitmovin video located on their site.
2. Test the player on your front page, it works fine.
3. We read through all the discussion here: https://foliovision.com/support/fv-wordpress-flowplayer/bug-reports/detailederrorcode-315-on-casting-to-chromecast.
But finally in that duiscussion there was no solution to the problem.4. Following the thread we mentiones, we tested the player on our site with the file from your site: https://playertest.longtailvideo.com/adaptive/bipbop/bipbop.m3u8
That file worked fine.So, we have no idea what is going on and why the player works with some videos, and don’t work with others.
One important thing is that currently we have in our site Theoplayer, it works with all our HLS and DASH videos, as well with the Bitmovin video.
We are very interested in your player, but before buying it we need to make sure it works fine with Chromecast.
Thank you
-
-
Hello,
if you say these problematic videos can be Chromecasted with Theoplayer, then I will test them on https://demo.theoplayer.com/chromecast and we will see if we figure it out.
Thanks,
Martin
Hello,
so I tested the problematic video https://bitdash-a.akamaihd.net/content/sintel/hls/playlist.m3u8 with Theoplayer using a local copy of https://demo.theoplayer.com/chromecast
It would only cast about 2 seconds of the video and then it would show the loading indicator indefinitely.
At the same time the current video time did increase and it also showed the captions. So it’s clear that Theoplayer is doing something differently than FV Player, but the video still doesn’t play.
Theoplayer is based on Video JS, so I tried one of its Chromecast integrations and it would behave the same as FV Player – not playing the video at all.
Please let us know where we can see one of your videos which fail to cast with FV Player.
Thanks,
Martin
Hello Martin
Thank you for your answer, I apologize for the delay in replying, things had been complicated in Colombia these days.
So, this is the link you can try:
DASH: https://push-1283.5centscdn.com/mp4/ARMERO_trl_output/stream.mpd
HLS: https://push-1283.5centscdn.com/mp4/ARMERO_trl_output/master.m3u8
The file is a MP4 Segmented with HLS and DASH outputs and VTT subtitles.
We created a totally blank and new WP site to run tests, thinking maybe it was something in the configuration of the site or the theme, however this made no changes.
We tested three players: JW, FV, and Theo (wich is the one we are currently using).
Both JW and Theo worked with the Chromecast with no problem, and yours was the only one that didn’t work.
You can check the tests here:
Theo player: https://pruebas.festivalesonline.co/test-theo/
JW player: https://pruebas.festivalesonline.co/test-jw/
FV player: https://pruebas.festivalesonline.co/test-fv/
I am attaching a print screen of the FV player configuration so you can check it.
We really like your player more than the other two, but we need it to work with Chromecast before we can change Theo.
Thank you,
Hello futurodigital,
we did some tests and all of FV Player, JW Player and Video JS would fail to cast. Only Theoplayer did cast the video without issues.
So we need to implement similar kind of custom receiver.
Thanks,
Martin
Hello futurodigital,
thank you for that test page!
The Chromecast code in FV Player and JW Player is very similar. I’m not able to cast your HLS video in either of them. So JW Player must be casting the MPEG-DASH stream.
I adjusted FV Player to prefer MPEG-DASH over HLS for casting and it works. Please reinstall FV Player from this link: https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip
To do that you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with our plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.
Then it should cast without issues – thanks to that MPEG-DASH stream.
THEOplayer is a different league as it uses it’s own custom Chromecast app. We are looking into that as it can cast even that HLS stream.
Thanks,
Martin
Hello futurodigital,
after having a closer look it’s clear that this is a big project – getting all the approval from Google and so on.
For now we will just hide the Chromecast button if the video is not going to play with it.
Thanks,
Martin
Is there any plan to resolve this issue any time soon? A significant amount of my users are asking why the chromecast doesn’t work and I’d like to decide whether or not I’m going to invest time in looking at a new player.
Regards,
Brian
Hello Brian,
the only player which can Chromecast HLS videos with multiple audio tracks seems to be Theoplayer – priced at $399/month: https://www.theoplayer.com/pricing
Please double-check if your videos are indeed using multiple audio tracks. If not, then it should play with Chromecast without issues.
Thanks,
Martin
