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Hi Martin,
I’m having trouble getting an ad tag from Tremor Media to return results.
We have the tag set up on this page:
http://….com/moms-on-binge-watching/
Here’s the test tag we have loaded in our player, with all the required macros filled in:
When I test the above tag on http://tagvalidator.videohub.tv/, I get a response of “Error: No Ads to Load”.
When I hard code in the player width and height, the tag validator returns an ad:
However, when I take that hard-coded width/height tag and plug it back into our player, no ads are returned. In working with the Tremor tech team, they’re only seeing MediaID, MediaTitle, and PageURL being passed through, so it would seem the height/width macros aren’t working or the parameters aren’t being passed. It’s odd that even when they’re hardcoded, no ads are returned. We’ve also never had a problem with our width/height macros before or with any other partners, so I’m not 100% confident that it’s the width/height parameters that are causing the issue. Any insight you can provide would be appreciated.
Thanks!
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Hello Matthew,
I’ll have a look later today.
Thanks,
Martin
Hello Matthew,
I tested the VAST URL as it is on http://thinkandshop.com/moms-on-binge-watching/ here: http://foliovision.com/player/vast/tester And it worked, I got an ad playing.
Please make sure you upgrade to FV Player VAST 0.4.1, you are only on version 0.4. Please let us know if you don’t see the update available, it should be there. We have done some improvements to the update system.
With version 0.4.1 the ads will work.
Thanks,
Martin
Martin,
That seemed to fix it. You’re awesome. Every time I have an issue you’re able to kill it. Thanks for your help, as always.
Hello Matthew,
thank you!
Did you see the 0.4.1 upgrade in your WordPress plugins screen? If not, then we have to fix it.
Thanks,
Martin
Hi Martin,
I was able to see it after I upgraded the player itself.
Thanks,
Matt
