Wednesday, October 5th, 2011
Moving a site can certainly be a hassle. With tools like cPanel's built in migration tools, this process gets more faster, as it will pack and unpack the files, create all the databases for you and even move the mailboxes, preserving their passwords and content.
However - don't not forget to check the site and email functionality afterwards. We will take about the emails and IMAP in here. Specially about IMAP not storing Sent Messages in Apple Mail after the site has been moved.
Testing IMAP Sent Messages Folder in Apple Mail
- Make sure you are sending the mail through the right SMTP server (the same one as IMAP)
- Send a some email.
- It should appear in Sent folder.

Apple Mail sent Messages
- It should appear in the "Sent Messages" or "Sent" folder on webmail.

Webmail Horde Sent Messages
Fixing issues with IMAP Sent folder
First thing to check is the mailbox preference this enabled storing of sent messages (Store sent messages on the server). This is on by default.

Apple Mail Account Mailbox Behaviors
So you probably already have this checked. But what happens when you
- close the settings window
- open up Apple Mail's Activity Window
- send a test mail?
You probably won't notice any errors in the Activity Window, but when you open the settings window again, it might have "Store sent messages on the server" unchecked.
When troubleshooting these issues we found that it's caused by the ~/Library/Mail/IMAP-user@example.com@mail.example.com directory.
If you moved from one server to another and mail.example.com has changed to mail.your-server.com, that's just another place where the things could go wrong, as it's clearly still showing the old mail server name in the directory name.
Since you are using email, we recommend that you:
- Login to webmail and check if all the received and sent messages are there
- Backup your ~/Library/Mail/IMAP-user@example.com@mail.example.com directory
- Remove the account from Apple Mail Preferences
- Quit Apple Mail
- Remove ~/Library/Mail/IMAP-user@example.com@mail.example.com directory
- Launch Apple Mail and re-add your account - it will get all the email via IMAP from the server.
- If you had some older messages in your INBOX, you can copy them from the backup of ~/Library/Mail/IMAP-user@example.com@mail.example.com folder.
Now your IMAP should return back to its normal operation.

By Martin
IT |
Thursday, January 6th, 2011
I've written at length about how to move from POP to IMAP on Apple Mail. This is an update on how to improve your experience with IMAP on Apple Mail.
A tendency to multiply outgoing draft messages is the most irritating characteristic of Apple Mail IMAP. Sometimes they expand to 25 versions of the same outgoing message. You don't want to delete the most recent one but you do have to stomp them out like weeds, sometimes several times per day. Due to this issue, I was considering moving back to POP. There are no settings on the server or in your account settings which seem to cure this trait.

Apple Mail IMAP draft messages
Fortunately there is one clever workaround. Stop using IMAP for your drafts. If you set Apple Mail to save your drafts locally, they don't proliferate. There is a significant disadvantage. Any drafts which you have locally will not be available on your other computers.
For me, the absence of drafts across my secondary computers is a price worth paying to not have drafts proliferating like rabbits on my main computer* all day every day.
* A Macbook Air 11" 1.6 GHz 4GB these days: the Macbook Air is holding up well under stress apart from the 4GB of memory which is very tight in a busy Safari sessions with photo editing in the background when one is writing web log posts. Like now for instance.

By Alec
IT |
Friday, January 4th, 2008
One of my clients recently moved to Google Apps as their full time email solution.
I had my reservations at the time, but more on privacy grounds than technology ones. It turns out there are technology issues as well. My client was very excited about improved spam filtering from Postini. After the move he told me right away that he was getting a lot less spam.
This same client runs an insurance business with online application forms. Those forms go to special unfiltered email boxes. Of course those addresses aren't released publicly.
So they get all their forms and don't have to worry about miscreant insurance filters (most of my other clients are in real estate and we have filtering issues in real estate and mortgages as well).
Over the holidays, we couldn't figure out why Adwords was sometimes claiming more completed applications than the client was receiving. My tests were working. Finally we compared lists.
My client wasn't getting all the completed applications that were going into the database.
It turns out that Google Apps/Mail were deleting quotations (even though they were coming from his own domain).
What's the solution?
Keep reading Losing Mail with Google Apps

By Alec
IT |