Microsoft AdCenter Setup for Mac Users

Thursday, March 26th, 2009

Microsoft adCenter is Microsoft's answer to Google's AdWords. It's the main search engine business for Microsoft.

Imagine you are a simple businessman, who has his own website and you want to bring more traffic on your site. As you are familiar with Microsoft software for decades now, naturally you'll want to check out their online advertising system.

Here are some basic guidelines to make the experience less painful:

First pitfall - Don't even consider using Safari or any other browser except IE and Mozilla, adCenter website does not support other browsers. Their help center states that also Mac and Virtual machines are not supported.

microsoft adCenter Safari
microsoft adCenter Safari

Before he found out that all Mac browsers are banned, Alec, our creative director, spent several hours trying to get Microsoft adCenter to work with all of the browsers under Mac OS, including spoofing the user-agent. Futile, he assures me. You can't even view the System requirements page!

Microsoft adCenter system requirements for Mac users
Microsoft adCenter system requirements for Mac users: unviewable!
The page loads forever!

What is Microsoft thinking here? I know they are PC centric, but making potential advertisers lives miserable by not allowing them access via their preferred platform? No wonder Microsoft's Live.com is in last place among the big three search engines.

After installing Mozilla or using IE you log in into setup pages. Using Medium security settings (one of the defaults) on IE will cause Second pitfall - Their site will popup a security warning on your IE, telling you that some parts of the web-page are not secure. Well if you are cautious person you'll probably shut down your browser and never use their service again. If not you have two choices, both bad:

ie6 adcenter
adCenter on Internet Explorer 6
  1. Lower your security settings
  2. Click Yes each time you access a page, which will be more than a little annoying.

If you are not very technical, you'll probably need help with setting up ads in adCenter. If you try to do it on your own you'll probably end up spending many hours and you'll call for help in the end.

As a Mac user if you want to use Microsoft adCenter, you will need a copy of VirtualBox (our preferred virtual machine software at Foliovision, due to the absence of painful licensing routines - we do own Parallels have tested VMware but don't use them) or alternative virtual machine software, as well as a copy of Windows XP or 2000. Be careful with Windows 2000 - you may run into limitations there as well.

Even for professional Google AdWords campaign managers, Microsoft adCenter setup is very unpleasant in comparison to the smooth and user-friendly setup of Google's AdWords.

But once you do get onto adCenter and set up some ads, your chances of a successful campaign (low-volume of course, as there just isn't much traffic there) go way up.

Why?

First, it's so annoying to run a Microsoft adCenter campaign that most people can't be bothered for the volume of traffic involved. The time investment is just so much more efficient in Google AdWords.

Second, the sort of people so clued out as to use Microsoft Search / Live.com for their searches are likely to be either highly inexperienced internet users or totally straight dweebs who believe in Microsoft.

In either case, they are a public who are more likely to part with their money more quickly, as they lack the savvy or will to shop around more aggressively. I.e. good potential clients.

Our live testing on client campaigns supports this view. Microsoft Live campaigns are delivering a sale for 1/3 the cost of the same sale on Google AdWords.

So even Mac Users have grounds to swallow their distaste and start their virtual machines.

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AdWords Expanded Broad Match: How to Combat Google’s Cash Grab

Monday, November 5th, 2007

Switch to Phrase and Exact Match and Bring Down Your Cost Per Click and Cost Per Sale

Yesterday, I got an email from my acquaintance Andrew Goodman over at PageZero (author of the excellent Winning Results with Google AdWords Winning Results with Google AdWords) discussing issues with broad match in Google PPC management.

In August one of my clients had a horrible surprise (well we both did) where PPC costs skyrocketed - almost tripling for one week, with only about a 25% improvement in leads.

I got on it right away and called Google. The Google AdWords representative told me that thanks to our great quality score we'd qualified for "expanded broad match". Although Google says that they are against get rich quick schemes and fake sweepstakes in AdWords, this move is straight out of that shady playbook.

Sure, we'd "qualified". Qualified to pay three times as much for just a fraction more business.

"So how do we turn it off?" I asked.

"You can't," she answered.

So what did I do? My clients had been making money on this campaign and they wanted to go back to doing so. So I eliminated all broad match phrases from all our campaigns. That left some holes in the campaigns so I added some additional phrase matches to compensate, i.e.

broad match:
French DVD films
became phrase match:
"French DVD films"
"DVD French films"
"films French DVD"
"DVD films French"
"French films DVD"

As you can see it takes six phrase matches to cover a single three word broad match. With longer phrases, there are clearly phrases which are more likely than others so it's not all that intimidating.

A bit of a pain in the neck, but eminently doable (Splutweb's keyword permutation tool (broken link - http://www.splutweb.com/Tools/PermutationTool.asp) is free and speeds the process).

The result was worth it. Our advertising costs dropped in half (about one quarter or one fifth of what Google was serving us with expanded broad match).

With expanded broad match our CTR went way down. So not only were we getting lots more lousy clicks, we were now paying far more per click. When that CTR went down, advertising costs soared.

How about the sales? Well, they are down about 20% from what we had pre-expanded broad match. They are down about a third from what we had with expanded broad match.

Here's what those numbers might look like with and without expanded broad match.

Match Type Cost Sales CPS (cost per sale)
original Broad Match $4600 480 $9.58
with Expanded Broad Match $8400 600 $14.00
Phrase/Exact Match only $3500 680 $5.47

So in the end, Google did us a favour by penalising us for one week with expanded broad match. They weaned us off of broad match altogether.

If you want to make money with AdWords, just don't use broad match.

The two interesting forms are phrase match which is created by putting quotation marks around your phrase "french DVD films" or exact match which is created by putting square brackets on your term [french DVD films].

Anything other kind of match and you are taking money out of your children's education fund and subsidising Google's purchase of YouTube.

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Internet Marketing | 14 comments